Technical Portfolio Associate
hace 5 meses
**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
**Job Description** What you get to do in this role**:
The role of a Technical Portfolio Associate is part of ServiceNow Impact, our newest product. ServiceNow Impact personalizes customers' digital transformation journey on the Now Platform and accelerates customers’ time-to-value.
The Technical Portfolio Associate plays a critical global role and is responsible for supporting both creating and maintaining a portfolio of technical accelerators. The Impact technical accelerators help customers to unlock business value, accelerate ServiceNow product adoption, as well as stay current and healthy.
**What you get to do**:
- This position is based in San Jose, Costa Rica, working with global teams.
- Work closely with Senior and Principal Technical Portfolio Managers as well as other product experts to gain insights and knowledge of the ServiceNow Impact technical accelerators.
- Execute the enhancement and maintenance process of technical accelerator content (such as enablement and delivery materials) based on customer feedback and/or when new products and platform capabilities emerge.
- Support the creation of Impact technical accelerators including engagement flows, delivery materials, and supporting technical automations.
- Organize and execute product research assignments with internal product partners to support the identification of new technical accelerators.
- Support the partnership with and enablement of global Technical Consultants who deliver technical accelerators to customers.
- Assist in the development and maintenance of a technical accelerator product roadmap to meet team objectives.
- Develop and maintain strong working relationships with Technical Accelerators at Scale (TAS) staff and other stakeholders.
**Qualifications** To be successful in this role you have**:
- 0-2 years of experience working with, implementing, or managing the Now Platform.
- Excellent project planning skills - you are a whiz with a spreadsheet and setting timelines.
- Creative thinker - quick to produce workable, prescriptive solution options.
- Strong written and verbal communication skills.
- Written communication skills with an ability to write content that prompts specific actions.
- Proficient in Microsoft Office products and collaboration tools e.g., PowerPoint, SharePoint, Teams.
- Keen attention to detail and the ability to multitask in a self-managed environment.
- Experience working collaboratively and cross-functionally.
- Flexible, open to learning new things, and sharing thoughts on continuous improvement.
- Deadline-driven, good under pressure in a fast-paced environment.
- A passion to continually learn new areas of the Now Platform through instruction and self-training.
- Ability to be flexible to work in an international, fast-growing environment.
- Strong interpersonal skills, customer-centric attitude, and passion for cultural diversity.
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
-
Product Portfolio Specialist
hace 6 meses
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Product Portfolio Specialist Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...
-
Commercial Support Associate
hace 5 meses
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Commercial Support Associate Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...
-
Collection Associate
hace 6 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Collections Associate - LATAM** This position will assist in handling portfolios comprising LATAM customers as well as accompanying, vital administrative tasks. **Responsibilities**: Identify overdue invoices and obtain payments from delinquent...
-
Sr. Technology Portfolio Analyst
hace 5 meses
Heredia, Costa Rica Sysco Costa Rica A tiempo completoAt Sysco we are driving digital transformation through our Recipe for Growth strategy, and we are dependent on the efficiency with which our Technology organization can deliver leading-edge products to achieve our goals. The Sr. Technology Portfolio Analyst is key to enabling efficient and effective ways of working across our transformational portfolios,...
-
Associate/ml
hace 5 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. - Are you seeking for a forward - thinking company where growth, diversity and social responsibility are at the center of its core? - We have a great opportunity for a detailed, well - organized Associate to join our growing team in the Latin America...
-
Associate Relationship Management
hace 5 meses
Heredia, Costa Rica Moody's A tiempo completoServe as primary relationship associate for a portfolio of customers. - Responsible for liaising with external parties such as issuers to resolve data and invoice issues. - Negotiate fee terms for fee arrangements, while maintaining customer happiness and retention. - Independently respond to customer queries ensuring an excellent level of customer-centric...
-
Customer Solution Center Consultant Technical
hace 6 meses
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. -...
-
Customer Solution Center Consultant Technical
hace 6 meses
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. -...
-
Associate Customer Succes Manager
hace 6 meses
Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completoWhat You'll Do Associate Customer Success Managers (CSMs) connect our clients to LSEG portfolio of products and solutions. This specialist plays a vital role in ensuring our customers fuel the full power of LSEG by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable mentorship throughout the customer’s...
-
Staff Technical Program Manager
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Coordinador de Sistemas
hace 6 meses
Heredia, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 24083069 **Job Category** Information Technology **Location** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures;...
-
Technical and Financial Business Analyst: M&a
hace 5 meses
Heredia, Costa Rica Sysco Costa Rica A tiempo completo**RESPONSIBILITIES** - Drive adoption of the financial and integration governance model and processes across all phases of the M&A project. - Spearhead the development of cost and work estimates for new acquisitions, mergers, and divestitures, collecting and validating estimates from various groups within a large technical team. Develop and present work...
-
Associate Data Engineer
hace 7 meses
Heredia, Costa Rica Moody's A tiempo completo**The Role / Responsibilities**: An Associate Database Engineer fulfils the following responsibilities with moderate to significant guidance of more senior team members. - Interpret business requirements with the assistance of Business Analysts and more senior engineers. - Implement and test database features (schemas, SQL, Stored Procedures) based on the...
-
Customer Solution Center Consultant Technical
hace 5 meses
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. -...
-
Financial Data Associate
hace 6 meses
Heredia, Costa Rica Moody's A tiempo completoAs a **Financial Data Associate**, you will work in a dedicated team supporting a global process, entering financial data into Moody’s internal databases. In this role, you must understand an operational process, perform market data research, navigate various data environments to make data updates, perform data integrity checks, interpret policies and...
-
Technical Consultant
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Client Service Associate
hace 5 meses
Heredia, Costa Rica Fisher Investments A tiempo completoOverview: Since 1995, Fisher Investments and its affiliates have developed a specialized approach focused on serving our high-net-worth private clients. As a Client Service Associate (CSA) you will be up close and personal with US based clients, forming relationships and becoming the operational expert that helps our clients navigate their financial...
-
Benefits Advisor
hace 6 meses
Heredia, Costa Rica Huntsman A tiempo completoJob Description: Benefits Advisor (Heredia, Costa Rica) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2021 revenues of approximately $8 billion. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and...
-
Financial Data Associate
hace 5 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. As a **Financial Data Associate, Bank Loans** on the Ratings Desk Services team you will work closely with various teams across Moody’s, supervise and analyze bank loan data at initial and subsequent stage of the rating, conduct in-depth reviews of...
-
Financial Data Associate
hace 5 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. - As a **Financial Data Associate**, you will work in a dedicated team supporting a global process, entering financial data into Moody’s internal databases. In this role, you must understand an operational process, perform market data research,...