Agent Database Administrator 1

hace 7 días

Santa Ana, Costa Rica Western Union A tiempo completo

Agent Database Administrator 1 - Santa Ana, Costa Rica

Are you ready to use your analytical skills, business acumen and eye for detail? Do you want to unleash for ability in a global company that is dedicated to moving money for better? Join Western Union as an Agent Database Administrator 1.

Western Union powers your pursuit.

Role Responsibilities

Join our Latin American Regional Operations Centre (LAROC) Agent Implementation team as an Agent Database Administrator. Play a key role as part of the team providing support to Western Union agents and its affiliates to maintain an effective operation while complying with Western Union policies & procedures, local regulations, and any other AML and counter-terrorist financing (CTF) laws as they apply to Money Services Businesses. Carry out complex and critical work that has a direct impact on our operations.

Role Requirements

High School diploma or degree (or concluding) in business administration, industrial engineering or related. Fluency in English (B2) (both written and verbal communications) Strong knowledge of MS Office. Confident working with AS400, Salesforce, and Access databases Open to work in a changing environment. Efficient, accuracy and analytical skills are critical requirements for this position. Problem-solving skills. Detail oriented, multi-tasking and able to handle difficult situations with a positive attitude. Ability to follow instructions, procedures, and deadlines Customer centricity. Excellent customer service, people, and communication skills. Proactive, self-motivated and team player

will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

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