Business Analyst

hace 7 días

Santa Ana, Costa Rica Western Union A tiempo completo
Business Analyst - Santa Ana, Costa Rica

We are looking for a passionate Business Analyst. The successful candidate will turn data into information, information into insight and insight into business decisions.

Western Union powers your pursuit.

Role Responsibilities

Analytics:

Conducting full lifecycle analysis to include requirements, activities and design. Interpret data, analyze results using statistical techniques and provide ongoing reports. Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality. Acquire data from primary or secondary data sources and maintain databases/data systems. Identify, analyze, and interpret trends or patterns in complex data sets. Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems. Work with management to prioritize business and information needs. Locate and define new process improvement opportunities. You will analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers.

Lean Management:

Naturally be inclined to always think about how to implement new ideas, products, processes, and improvements. Responsible for collecting and analyzing data, identifying root causes, implementing solutions, and monitoring results. Excellent analytical, critical thinking and problem-solving skills with attention to detail. Quickly grasp and master new concepts and requirements, related to product and process knowledge. Work independently and take ownership of projects/initiatives and follow through until resolution.

Role Requirements

Working experience as a Data Analyst or Business Data Analyst. Working experience in Project Management. College or higher degree in Industrial Engineering with at least 1 year of experience working in the financial sector. Fluency in English with outstanding verbal, writing, and listening skills (B2+). Ability to produce datasets and reports for analysis using PowerBI and Excel. MS Office proficiency. Excellent analytical, critical thinking and problem-solving skills with attention to details. Confidence in making instinctual and logical decisions with little or no supervision. Be self-motivated and results oriented. Customer experience mindset. Strong with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Adept at queries, report writing and presenting findings. Agile approach (Scrum, Green Belt, JIRA) and/or any other business intelligence tools (Looker, Snowflake, etc.) is a plus. Schedule Flexibility is a must. Schedule: Day Shift from 8:00 am to 5:00 pm Days off: TBD.

will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

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