Customer Support Representative

hace 3 semanas


San José, Costa Rica move2usajobs.com Inc A tiempo completo
Job Description
What You’ll Do: Troubleshoot and provide technical support and training to appraisers, lender users, and technical integration partners Work cross-functionally with Product and Engineering teams to ensure customer issues are escalated and resolved promptly and correctly Identify and champion innovations and improvements to help drive the growth of our business Who We’re Looking For: You are dedicated to providing excellent client service and support and have excellent phone presence and technical skills You’re a motivated self-starter who can dive in to changing products and processes and work independently to achieve results You’re a collaborative team player who rolls up their sleeves, responds quickly and decisively, and is able to productively work with the team to achieve company objectives You thrive in the fast-paced, dynamic start-up environment Our Ideal Candidate Has: 1-2 years experience in customer support, preferably within an enterprise SaaS company or high-growth startup Experience with CRM and ticketing systems such as Salesforce, Zendesk, and Talkdesk Strong interpersonal skills with an ability to build rapport and earn the trust of customers Excellent technical acumen with an eye for complex systems and integrations A desire to solve problems and build relationships Attention to detail, thoroughness and an urgency to consistently set and meet deadlines Strong written and verbal communication skills Knowledge of residential appraisal and mortgage processes a plus


  • San Francisco, Heredia, Costa Rica CSS Corp A tiempo completo

    Designation: Customer Support RepresentativeLocation: Ultra Lag, Lagunilla, Heredia, Costa RicaWalk-in Date: 2nd and 3rd of MarchExperience: 6+ months experience as a customer service representativeNumber of Positions: 200+Roles and Responsibilities: 20% Answers inbound phone calls from customers, quickly assesses customer needs and proactively provides...


  • San Francisco, Heredia, Costa Rica CSS Corp A tiempo completo

    Designation: Customer Support Representative - French, Spanish and EnglishLocation: Ultra Park 1, Heredia Costa RicaExperience: 6 -24 monthsRoles and Responsibilities: Handle incoming calls and process/complete tasks identified in cases received through the CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority...


  • San José, San José, Costa Rica ClearSource A tiempo completo

    Why ClearSource?ClearSource is a people-driven company focused on delivering exceptional customer experiences every day We truly believe in our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. They define ClearSource's DNA and make us a great company to work for. We support all our people in helping them...


  • Ubicación San José, San José, Costa Rica Junior Recruiter A tiempo completo

    Requisitos: We are looking for hundreds of Customer Service Representatives. Evolving the BPO services and helping with our clients´ needs to a whole new level. The opening requires a conversational level of English. Actividades a realizar: The customer service representative (CSR) will provide call servicing and support functions to United States-based...


  • San José, Costa Rica Go2 A tiempo completo

    We are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. - Will do data entry tasks such as support ticketing and order fulfillment, etc **Requirements/Skills**: - Updated resume with employment dates (Months and Years) -...


  • San José, Costa Rica Worldwide Recruiter A tiempo completo

    We are looking for hundreds of customer service representatives. “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation: USD 3 - 5/hour. + Holiday pay (up to 2x pay rate). Location: Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...


  • San José, Costa Rica Independent Recruiter A tiempo completo

    We are looking for hundreds of **customer service representatives**. “Evolving the BPO services and helping with our clients´ needs to a whole new level. Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...


  • San José, Costa Rica Sofvio A tiempo completo

    We are looking for hundreds of **Customer service representatives.** “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...


  • San José, Costa Rica Object Technology Solution A tiempo completo

    **About us**: OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America,...


  • San José, San José, Costa Rica Sofvio A tiempo completo

    We are looking for hundreds of Customer service representatives."Evolving the BPO services and helping with our clients ́ needs to a whole new level. "Compensation:USD - 5/hour. Holiday pay (up to 2x pay rate).Location:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador,...


  • San José, Costa Rica Emerson A tiempo completo

    **Duties and Responsibilities** Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, changes, and general product inquiry to ASCO Numatics and Aventics. Ensures information given to customers is timely and accurate. The representative...


  • San José, Costa Rica Emerson A tiempo completo

    **Duties and Responsibilities** Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, changes, and general product inquiry to TESCOM AGI. Ensures information given to customers is timely and accurate. The representative is also expected...

  • Customer Support Agent

    hace 4 semanas


    San José, Costa Rica CR SPARK A tiempo completo

    **Customer Service Representative** **Objectives of this Role**: - Identify and address customer needs with the goal of completing satisfaction (First Time Resolution). - Follow the company communications guidelines and procedures. - Proactively participate with improvements for the company's efficiency. - Ability to solve problems and alleviate conflicts...


  • San José, San José, Costa Rica Object Technology Solution A tiempo completo

    About us:OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and...


  • San José, San José, Costa Rica Veeam Software A tiempo completo

    Veeam, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.Headquartered in Columbus, Ohio, with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, who...


  • San José, Costa Rica ClearSource A tiempo completo

    **Why ClearSource?** ClearSource is a people-driven company focused on delivering exceptional customer experiences every day! We truly believe in our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. They define ClearSource’s DNA and make us a great company to work for. We support all our people in helping...


  • San José, Costa Rica ClearSource A tiempo completo

    **Why ClearSource?** ClearSource is a people-driven company focused on delivering exceptional customer experiences every day! We truly believe in our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. They define ClearSource’s DNA and make us a great company to work for. We support all our people in helping...


  • San José, Costa Rica ClearSource A tiempo completo

    **Why ClearSource?** ClearSource is a people-driven company focused on delivering exceptional customer experiences every day! We truly believe in our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. They define ClearSource’s DNA and make us a great company to work for. We support all our people in helping...


  • San José, Costa Rica ClearSource A tiempo completo

    **Why ClearSource?** ClearSource is a people-driven company focused on delivering exceptional customer experiences every day! We truly believe in our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. They define ClearSource’s DNA and make us a great company to work for. We support all our people in helping...


  • San José, Costa Rica ClearSource A tiempo completo

    **Why ClearSource?** ClearSource is a people-driven company focused on delivering exceptional customer experiences every day! We truly believe in our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. They define ClearSource’s DNA and make us a great company to work for. We support all our people in helping...