Empleos actuales relacionados con Disputes Supervisor - San Antonio de Belén - SYK Costa Rica Services S.R.L
-
Disputes Supervisor
hace 5 meses
San Antonio, Costa Rica Stryker A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Disputes, Associate Manager
hace 6 meses
San Antonio, Costa Rica Stryker A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Billing Adjustment Analyst
hace 4 semanas
San Antonio de Belén, Costa Rica SYK Costa Rica Services S.R.L A tiempo completoWork Flexibility: Hybrid The Billing Adjustments Analyst works as an SME for the team, supporting its peers and stakeholders in the dispute resolution and analysis of complex cases. In addition, it is responsible for activities related to the processing and approval of customer credit/debit notes, exchange orders, revenue transfer, refunds, rebates, admin...
-
Supervisor, Collections
hace 5 meses
San Antonio, Costa Rica Stryker Corporation A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Supervisor, Collections
hace 5 meses
San Antonio, Costa Rica Stryker Corporation A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Supervisor, Collections
hace 5 meses
San Antonio, Costa Rica Stryker A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Financial Operations Supervisor
hace 2 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAt Equifax, our goal is to empower you to achieve your true potential. We're looking for a skilled Financial Operations Supervisor to join our team. If you're passionate about delivering exceptional results and collaborating with talented individuals, we want to hear from you.As a Financial Operations Supervisor, you'll oversee daily activities in billing,...
-
Billing Adjustments Specialist
hace 4 semanas
San Antonio, Belén, Costa Rica SYK Costa Rica Services S.R.L A tiempo completoJob SummaryThe Billing Adjustments Analyst plays a crucial role in supporting the team in dispute resolution and analysis of complex cases. This position is responsible for processing and approving customer credit/debit notes, exchange orders, revenue transfer, refunds, rebates, admin fees, and tax credits/tax debits. Additionally, the incumbent will oversee...
-
Billing Analyst
hace 4 semanas
San Antonio, Belén, Costa Rica SYK Costa Rica Services S.R.L A tiempo completoJob SummaryThe Billing Adjustments Analyst will work as a subject matter expert for the team, supporting its peers and stakeholders in the dispute resolution and analysis of complex cases. This role is responsible for activities related to the processing and approval of customer credit/debit notes, exchange orders, revenue transfer, refunds, rebates, admin...
-
Customer Care Supervisor
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoAssuming the role of Customer Care Supervisor at Experian means taking on numerous responsibilities that are crucial to the company's success. As a key part of the team, you will be **Managing Customer Contact and Document Processing** to ensure the accuracy and integrity of consumer credit databases. Your expertise in **Call Center Operations** will be...
-
Billing Adjustments Expert
hace 2 semanas
San Antonio, Belén, Costa Rica SYK Costa Rica Services S.R.L A tiempo completoAbout the RoleThe Billing Adjustments Analyst will work as a Subject Matter Expert (SME) for the team, supporting peers and stakeholders in dispute resolution and complex case analysis. This role is responsible for processing and approving customer credit/debit notes, exchange orders, revenue transfers, refunds, rebates, admin fees, and tax credits/tax...
-
Billing Control Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Baxter A tiempo completoAbout the RoleThis position is responsible for resolving billing disputes, processing credit and rebill due to different issues, reviewing disputes related with inventory (returns), and helping to resolve any issue that arrives to the credit and collections mailbox.Key ResponsibilitiesIdentify and resolve billing disputes.Process credit memo, debit memo, and...
-
Credit to Cash Supervisor
hace 5 meses
San José, Costa Rica Emerson A tiempo completoThis Supervisor plays a key role leading personnel to ensure that customer’s expectations and critical metrics are being met. Responsibilities also include troubleshooting within the end-to-end collections cycle: - Development and maintenance of Accounts Receivables procedures. - Development action plans based on operation metrics and reports. Supervisor...
-
Accountant Ii
hace 5 meses
San José, Costa Rica TE Connectivity A tiempo completoDevelops, implements and/or maintains one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. Designs operational procedures and processes that meet audit standards and improve efficiency **What your background should...
-
Accountant Ii
hace 5 meses
San José, Costa Rica TE Connectivity A tiempo completoTE Connectivity's Accounting Teams develop, implement and/or maintain one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. They also design operational procedures and processes that meet audit standards and improve...
-
Accountant Ii
hace 6 meses
San José, Costa Rica TE Connectivity A tiempo completoDevelops, implements and/or maintains one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. Designs operational procedures and processes that meet audit standards and improve efficiency **What your background should...
-
Accountant Ii Cash Application
hace 5 meses
San José, Costa Rica TE Connectivity A tiempo completoTE Connectivity's Accounting Teams develop, implement and/or maintain one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. They also design operational procedures and processes that meet audit standards and improve...
-
Gerente de Cobranza
hace 3 semanas
San Francisco, Heredia, Costa Rica Recluta Talent Hunter A tiempo completo**Objetivo del puesto**El objetivo principal de este puesto es garantizar que la cobranza de pagos vencidos o pendientes de los clientes se minimice, contribuyendo así a la mejora de la liquidez financiera de la empresa.**Actividades y Responsabilidades Clave**Responsable de la cobranza de efectivo de una cartera de clientes designada utilizando...
-
Financial Planning and Analysis Collections Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Baxter A tiempo completoAbout the RoleThe Collections and Financial Planning Analyst will be responsible for maintaining a portfolio of customers and reducing aging by maximizing cash collection. This role will involve identifying, resolving, and collecting past due invoices, reconciling accounts as needed, and providing excellent internal and external customer service.Key...
-
Accountant Ii
hace 5 meses
San José, Costa Rica TE Connectivity A tiempo completoDevelops, implements and/or maintains one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. Designs operational procedures and processes that meet audit standards and improve efficiency **What your background should...
Disputes Supervisor
hace 3 meses
Who we want
Insightful advisors. Managers who lead strategy development and provide guidance to teams
Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure business goals and objective are met.
Collaborators. Relationship-savvy people who intentionally make and strengthen connections with both internal partners and external customers.
What you will do
The Disputes Supervisor will report directly Associate Manager for Disputes , being responsible for monitoring and driving the Disputes processes and platforms. Will be responsible of resolving problems and provide recommendations for improving disputes resolution process. This role will work to optimize the processes involved with collections. This person will act as a central point for de-escalation of issues within the invoice to cash work stream. setting a strong tone within the organization. Responsible of supporting the team on resolution highly complex A/R disputes portfolio management activities to ensure proper disputes resolution, the prompt and effective escalation of unsolved outstanding disputes, and any other processes required to ensure an appropiate maintaince of the assigned disputes portfolio. This includes support on any ERP change and Stryker’s divisional process change.
Essential Duties & Responsibilities:
Ensure quality and productivity Targets defined for Disputes activities are properly monitored and actions are taken for improvement
Monitor the status of Disputes process and platforms to identify problem areas and adapt procedures to improve the overall performance of the team.
Ensure proper controls implementation and compliance
Responsible for supporting SAP implementations.
Liaise with functional or operational area managers (for example in sales or customer service) to ensure that credit and collection activities are consistent with the organization's overall customer relations strategy.
Promote and participate on initiatives to fix issues impacting on disputes – root cause resolution
Performs other adhoc work as assigned by management -related to process improvement projects.
Education & Special Trainings:
Bachelor’s Degree in Accounting, Business or related field
MS Office Suite
Fluent spoken and written English. Any other language is a plus
Experience in Billing for Multinational Companies.
Oracle and SAP systems knowledge is a big plus
Knowledge of EDI processes is a big plus
Qualifications & experience
5+ years of relevant working experience in a finance function in matrixed international company (preferably American or Multinational Company) with complex reporting practices and with exposure to various reporting systems.
3+years on Leadership Positions (Supervisor Level at least) Desire
Travel Percentage: 20%