Senior Manager, IT Vendor Management tags

Are you ready to make an impact?

About West Monroe

West Monroe isn't a start-up firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. We seek out the best of the best, and then we challenge them to make us better.

If you are looking to be a "behind the scenes" technologist, this isn't the place for you. We celebrate driven professionals who thrive in a collaborative environment. Sound interesting? Then West Monroe just might be the place for you.

About the Role

West Monroe is seeking a highly motivated Senior Manager, IT Vendor Management to join our IT team. In this role, you will lead how West Monroe selects, contracts with, and manages our IT vendors across software, SaaS, cloud, managed services, and consulting. You will partner closely with IT, Finance, Legal, and business stakeholders to ensure our vendor relationships deliver value, manage risk, and support firm growth.

This is a visible leadership role that will challenge you to optimize critical technology investments and partnerships for our employee-owned firm.

Main Responsibilities

Vendor Strategy & Sourcing

• Develop and execute sourcing strategies for key IT categories (software, SaaS, cloud, managed services, consulting).
• Lead RFI/RFP processes, evaluate vendor proposals, and drive competitive negotiations to achieve optimal pricing and terms.

Contracting & Financial Stewardship

• Lead negotiation of IT contracts (MSAs, SOWs, renewals, amendments) including pricing, SLAs, and key commercial and legal terms.
• Partner with Legal, Finance, and other stakeholders to ensure contracts meet firm standards and risk appetite.
• Build and manage IT budgets; monitor spend vs. budget and identify cost optimization opportunities.

Vendor Performance & Risk Management

• Establish and maintain vendor management frameworks, including segmentation, KPIs, and SLAs.
• Lead regular performance reviews and quarterly business reviews (QBRs) with key vendors and drive continuous improvement.
• Collaborate with Security, Risk, and Compliance teams to assess and monitor vendor risk.

Stakeholder Partnership & Enablement

• Serve as a trusted advisor to IT and business stakeholders on vendor strategy, selection, and performance.
• Provide clear, concise updates to leadership on vendor-related risks, opportunities, and key decisions.
• Develop playbooks, standards, and guidance to help teams engage vendors effectively.

Process Improvement & Leadership

• Continuously refine vendor management processes, tools, and governance to increase efficiency and transparency.
• Lead or support initiatives such as AP centralization, contract workflow automation, and implementation or enhancement of vendor management/CLM tools.
• Provide leadership and coaching to team members and matrixed resources involved in vendor management activities.

Qualifications

Education & Experience

• Bachelor's degree in Business, Finance, Information Technology or a related field.
• 8–10+ years of experience in IT vendor management, strategic sourcing, procurement, or closely related roles.
• Experience leading complex negotiations and managing a portfolio of IT vendors; professional services or consulting experience preferred.

Skills & Competencies

• Strong understanding of software, SaaS, cloud, and managed services commercial models and key negotiation levers.
• Demonstrated success negotiating complex IT agreements and driving measurable financial and operational outcomes.
• Solid financial acumen, including budget management and cost optimization.
• Strong stakeholder management and communication skills, with the ability to influence senior leaders and external partners.
• Highly organized, detail-oriented, and comfortable managing multiple concurrent negotiations and initiatives.
• A "driver" mindset with a bias for action, clarity, and results in a fast-paced, evolving environment.

Think you have what it takes? Join our team and make us better

We're a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We're fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what's next.

You'll feel the difference in how we work. We show up personally. We're right tin the room with you, co-creating through the challenges. With West Monroe, collaboration isn't a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroeis an Equal Employment Opportunity Employer

We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to

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