Business Systems Analyst

hace 2 semanas

San Francisco, Heredia, Costa Rica 360training A tiempo completo

About 360training
is a fast-growing leader in online training and certification for today's workforce. We help people launch and grow their careers with the credentials they need—anytime, anywhere. With an ever-expanding catalog of regulatory-approved courses, we're modernizing how professionals upskill across industries.

We promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.
 
Statutory benefits, medical insurance, vacation days, and additional paid time off are provided. We also offer opportunities for learning and growth, along with a comprehensive employee engagement and wellness program.
 
Business Systems Analyst

We are seeking a detail-oriented and analytical Business Systems Analyst to join our team. This role offers the opportunity to work on critical projects in a rapidly growing company that values innovation, collaboration, and continuous improvement. As a Business Systems Analyst at 360training, you will work closely with stakeholders to gather and translate business requirements into technical specifications, supporting our mission to provide top-tier online training solutions.

Key Responsibilities:

1. Requirement Gathering and Analysis:
  • Collaborate with stakeholders to identify and document business requirements.
  • Conduct thorough analysis to ensure a clear understanding of business needs and objectives.
  • Translate business requirements into detailed technical specifications for the development team.
2. Process Improvement:
  • Analyze existing business processes and identify areas for improvement.
  • Recommend and implement process enhancements to increase efficiency and effectiveness.
  • Develop and maintain process documentation and workflow diagrams.
3. Support Project Management:
  • Assist in project planning, including defining project scope, goals, and deliverables.
  • Work with project managers to ensure requirements are understood and implemented correctly.
  • Track project progress and report on milestones and deliverables.
4. Stakeholder Communication:
  • Serve as a liaison between business stakeholders and the technology team.
  • Facilitate clear and effective communication to ensure alignment on project goals and expectations.
  • Provide regular updates to stakeholders on project status and outcomes.
5. Data Analysis and Reporting:
  • Analyze data to support business decisions and identify trends and insights.
  • Prepare reports and presentations to communicate findings and recommendations to stakeholders.
  • Ensure data accuracy and integrity in all analyses and reports.
Qualifications:
  • Education: Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Experience: Minimum of 3 years of experience in business analysis or a related role. Experience in the e-learning or regulated training industry is a plus.
Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to translate complex business requirements into technical specifications.
  • Proficiency in business analysis tools and software.
  • Experience with process improvement methodologies.
  • Strong attention to detail and organizational skills.

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