Business Process Transformation Analyst

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• 0-3 years in management consulting, business analysis, process ownership, product ownership, law, or related fields.
• Experience in managing projects, including planning, execution, monitoring, and closing projects, is essential. This also involves the ability to balance multiple, competing priorities.
• Highly organized and efficient, with an attention to detail, especially in managing documentation such as Standard Operating Procedures, training materials, and communication artefacts. Detail-oriented with proficiency in tracking and reporting performance metrics.
• Outstanding interpersonal and communication skills are necessary for interacting comfortably with different levels of management and stakeholders, articulating issues clearly, and resolving requests/inquiries effectively.
• Strong MS Office Suite skills, including Word, PowerPoint and Excel. Competence at using project management tools like JIRA.
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.

Education

• Bachelor's Degree required; degrees in law, finance, accounting, engineering, math, or business are a plus.
• Any process transformation, project management, business analysis qualifications desirable.

Responsibilities

• Own and execute key business processes and controls for Commercial Contracting.
• Create and maintain process documentation, including guides, maps, and training materials.
• Coordinate end-to-end process activities and collaborate with process owners.
• Lead projects focused on business transformation, compliance, and change management.
• Develop and report performance metrics; analyze data using tools like Power BI.
• Design and monitor governance controls, ensuring compliance and managing remediation.
• Build and deliver presentations to communicate process improvements and updates.
• Manage stakeholder relationships and resolve inquiries across cross-functional teams.

About the Team

Our Commercial Operations team is seeking a Business Process Transformation Analyst that will play a key role in refining the Commercial contracting process. The Analyst will focus on improving how agreements are managed to ensure they align with our business goals. A keen understanding of the subtleties involved in contractual arrangements and regulatory compliance is essential. Successful candidates will demonstrate the ability to incorporate these elements into process improvements while effectively communicating changes and enhancements to a broad range of stakeholders.

For US-based roles only: the anticipated hiring base salary range for this position is ₡17,450, ₡25,303,050.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role may be eligible for a completion bonus. Moody's also offers insurance and a discounted employee stock purchase plan for limited duration employees.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.