Account Manager

hace 3 días


Escazú, Escazú, Costa Rica DO Gestión de Talento A tiempo completo

Account Manager:

Our client, important company dedicated to the Service business area, requires to hire an Account Manager to support various functions including:

● Manage day-to-day communication with a portfolio of restaurants to complete the company´s highest-priority initiatives.

● Negotiate high-impact partnerships in Costa Rica.

● Respond to inbound restaurant support issues and inquiries professionally and compassionately.

● Assist in ongoing technical setup and account changes, while ensuring tools and resources are best utilized and well-understood by our restaurant partners.

● Provide ongoing education to restaurants on products and features.

● Analyze and report restaurant feedback trends to contribute to process and service improvements.

● Work cross-functionally with internal teams & restaurant partners' main stakeholders.

Requirements:

● Bachelor's degree in business administration or engineering.

● 1-3 years of experience, ideally in a similar commercial function and account management.

● Operational and analytical aptitude to help build, inform, and execute on business processes.

● Customer service-related experience.

● Self-starterness, detail-orientation & curiosity.

● Fluency in Spanish and Business English.



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