Business Systems Support Admin

hace 1 semana

Movable Ink Costa Rica Movable Ink A tiempo completo


Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world's most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

The Business Systems Support Admin will provide day-to-day support within Salesforce and related Business System tools at Movable Ink. This role will conduct critical administrative tasks including managing employee access, troubleshooting user or system issues, and improving overall data quality. This role will work directly with the broader Business Systems team to deliver timely support, document Salesforce processes, and execute on ad-hoc business projects. This role will have the opportunity to learn about more Business System platforms over time and be mentored by the team.

Responsibilities:

  • Conduct daily ticketing support of Movable Ink's Business Systems, including: Salesforce, Zendesk, Docusign, Cognism, and Salesloft
  • Manage access of user records, roles, profiles, permission sets, and sharing rules for systems and related enablement tools
  • Monitor employee feedback and questions to ensure no breakdown in contract review or signature processes within our CLM (e.g. task reassignment, help with uploads, manager assignment)
  • Troubleshoot user-reported bugs or errors within core systems, replicating issues where relevant
  • Build reports and automations in tools based on business or project needs
  • Execute bulk data uploads and reporting requests as defined by the team
  • Collaborate with the current team on all aspects of support, documentation, and process improvements
  • Assist with page layouts, data cleanup, and evaluating legacy processes marked for deprecation 

Qualifications:

  • 2+ years previous experience managing SaaS systems as either an Administrator or Support Admin
  • Experience working with Salesforce or similar platforms
  • A willingness to learn with a positive attitude
  • Salesforce Admin Certified is preferred, but not required
  • Experience with Data Loader and/or DemandTools (bulk uploads) is a plus

Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you're excited about the role but don't meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.

We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.

  • Analyst, Business Systems

    hace 7 días

    Costa Rica-Cartago-BSC Edwards Lifesciences A tiempo completo

    Innovation starts from the heart. At Edwards Lifesciences, we're dedicated to developing ground-breaking technologies with a genuine impact on patients' lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both...

  • IT Systems

    hace 2 semanas

    Costa Rica HERNANDEZ AND COMPANY A tiempo completo

    Job DescriptionThe IT Systems & Automation Analyst supports IT operations within a Global Business Services (GBS) model by assisting in systems administration, process automation, and end-user support. The role focuses on operational execution, learning, and continuous improvement of IT services.Key Responsibilities:Support low-code workflow automation...

  • Associate Revenue Operations Analyst

    hace 2 semanas

    Movable Ink - Costa Rica Movable Ink A tiempo completo

    Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world's most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations...

  • Analyst Business Systems, Salesforce

    hace 7 días

    Costa Rica-Cartago-BSC Edwards Lifesciences A tiempo completo

    Innovation starts from the heart. At Edwards Lifesciences, we're dedicated to developing ground-breaking technologies with a genuine impact on patients' lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both...

  • Deal Desk Analyst

    hace 2 semanas

    Movable Ink - Costa Rica Movable Ink A tiempo completo

    Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world's most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations...

  • Front End Developer, Client Solutions

    hace 7 días

    Movable Ink - Costa Rica Movable Ink A tiempo completo

    Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world's most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations...

  • Senior Salesforce Systems Administrator

    hace 1 semana

    Costa Rica SentinelOne A tiempo completo

    What are we looking for?SentinelOne is looking for an experienced Sr. Salesforce Systems Analyst based in Costa Rica to join our team, as we expand our Salesforce instance and surrounding business system footprint. It is an exciting time at SentinelOne, a rapidly growing and innovative global cybersecurity companyWhat will you do?Provide day-to-day system...

  • back end .net engineer

    hace 2 semanas

    Costa Rica Svitla Systems A tiempo completo

    REMOTECOSTA RICACHILEMEXICODecember 4, 2025Svitla Systems Inc. is looking for a Back End .NET Engineer for a full-time position (40 hours per week) in Costa Rica, Mexico, Chile. Our client runs several online platforms that offer spiritual guidance on different topics.You will work across back-end technology stacks, providing end-to-end solutions for both...

  • Bilingual Dental Receptionist

    hace 2 semanas

    Costa Rica Medva A tiempo completo

    Are you the kind of person who makes patients feel welcome the moment they walk in (or log on) We're looking for a Bilingual Dental Admin & Receptionist who can bring warmth, precision, and professionalism to every interaction — while keeping the front desk and admin operations running smoothly.This role is a blend of patient-facing service and...

  • Systems Integration Engineer

    hace 2 semanas

    San Jose, Costa Rica · Computer/Software Canidium A tiempo completo

    Canidium (an INC 5000 company) is a market leader in the SPM (Sales Performance Management) space. We partner with mid-sized and Fortune 500 companies to provide the expertise and assistance in selecting and implementing sales-enabling technologies.At Canidium we enjoy a world-class training and development program that will provide the necessary guidance...