Analyst Business Systems, Salesforce

hace 4 días

Costa RicaCartagoBSC, Costa Rica Edwards Lifesciences A tiempo completo

Innovation starts from the heart. At Edwards Lifesciences, we're dedicated to developing ground-breaking technologies with a genuine impact on patients' lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.

Develops, implements, and sustains IT solutions to business problems to improve business processes, develop systems and policies, improve user proficiency, and promote system adoption in collaboration with key stakeholders.

How you'll make an impact:


• Performs root cause analysis and troubleshoot business systems, interfaces, configurations, etc., including testing and researching data integrity/accuracy

• Assesses business needs of assigned functional area; including but not limited to determining which business processes to re-engineer or automate and working with Product Owners to translate them into detailed user stories. Develop and propose technology solution options

• Configures and tests and other related systems as needed to execute features, integration, and reporting

• Develops functional specifications for system features and reports.

• Documents technical design that will be used to implement features and reports.
 

What you'll need (required):


• Bachelor's degree in computer science or related field and 4 years of experience in a Business Systems Analyst role or related experience required or 


• Master's Degree or equivalent in Computer science or related field plus 2 years of related experience required

What else we look for:


• Certified Administrator


• Certified Business Analyst

• 2+ years of experience configuring platform

• Experience with working Agile development methodology in a global environment

• Excellent documentation and communication skills

• Strong ability to manage and deal with different cultures and nationalities

• Strong analytical and logical problem solving skills

• Strong interpersonal relations, written & verbal communication skills

• Organizational and project management skills a plus

• Possess and display sound judgment; initiative; flexibility and detail-orientation

• Ability to develop and maintain business and technical documentation

• Strong documentation skills

• Competent in handling multiple tasks with attention to detail, and perform duties with minimal supervision

• Ability to adapt to new technologies

• Ability to adapt to rapidly changing environment

• Ability to support interfaces with multiple systems

• Experience working in complex, matrixed environments

• Prior experience working in complex global business environment

• Experience managing small IT projects

• Experience with Good Manufacturing/Good Documentation Practices (GxP) processes preferred

• Experience with FDA guidelines for Software Quality and Systems Validation preferred

• Moderate working knowledge of enterprise information systems such as ERP, CRM, QMS, etc (such as JDE, SAP), CRM (such as )

• Experience interacting with and managing SaaS solutions and external vendors

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

  • Analyst, Business Systems

    hace 4 días

    Costa Rica-Cartago-BSC Edwards Lifesciences A tiempo completo

    Innovation starts from the heart. At Edwards Lifesciences, we're dedicated to developing ground-breaking technologies with a genuine impact on patients' lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both...

  • Senior Salesforce Systems Administrator

    hace 6 días

    Costa Rica SentinelOne A tiempo completo

    What are we looking for?SentinelOne is looking for an experienced Sr. Salesforce Systems Analyst based in Costa Rica to join our team, as we expand our Salesforce instance and surrounding business system footprint. It is an exciting time at SentinelOne, a rapidly growing and innovative global cybersecurity companyWhat will you do?Provide day-to-day system...

  • Business Analyst in Manufacturing

    hace 2 semanas

    Cartago, Costa Rica Global Services Business A tiempo completo

    International Company is looking for a Manufacturing Business Analyst Strong Knowledge in Medical Manufacturing Process, Camstar/Opcenter configuration knowledge Understanding in ERP Work with business stakeholders and users to understand their needs and requirements Support existing business systems Analyze requirements to develop solutions based on...

  • Business Systems Support Admin

    hace 7 días

    Movable Ink - Costa Rica Movable Ink A tiempo completo

    Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world's most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations...

  • Salesforce Administrator

    hace 7 días

    LATAM, Costa Rica, Remote Orion Global Solutions A tiempo completo

    Who We Are At Orion Global Solutions, we're not your typical tech consultancy. As a Salesforce Summit Partner (the highest tier) and one of the fastest-growing Salesforce partners in the New York Metro area, we bring innovation, speed, and genuine collaboration to every client interaction. But what truly sets us apart?  We're a fast-growing, people-first...

  • Sr. Salesforce Developer

    hace 2 días

    Costa Rica Orion Global Solutions A tiempo completo

    Senior Salesforce Developer – Costa Rica Who We Are At Orion Global Solutions, we're not your typical tech consultancy. As a Salesforce Summit Partner (the highest tier) and one of the fastest-growing Salesforce partners in the New York Metro area, we bring innovation, speed, and genuine collaboration to every client interaction. But what truly sets us...

  • Salesforce Solution Architect

    hace 2 semanas

    Costa Rica, Remote Orion Global Solutions A tiempo completo

    Who We Are At Orion Global Solutions, we're not your typical tech consultancy. As a Salesforce Summit Partner (the highest tier) and one of the fastest-growing Salesforce partners in the New York Metro area, we bring innovation, speed, and genuine collaboration to every client interaction. But what truly sets us apart?  We're a fast-growing, people-first...

  • Senior Salesforce Developer

    hace 2 semanas

    Costa Rica West Monroe A tiempo completo

    Are you ready to make an impact?West Monroe is searching for a Salesforce enthusiast to join our team as a Senior Salesforce Developer within our Technology & Experience practice. You will partner with our clients and other West Monroe team members on transformational projects in the areas of Sales, Service and Marketing solutions. On client projects, you...

  • Sr Salesforce Engineer

    hace 6 días

    Global Service Center- Costa Rica Sysco A tiempo completo

    JOB DESCRIPTIONDrives effective delivery of product/platform needs through developing high-quality software and technical solutions. Fluent in Salesforce Sales and Service Cloud architecture and coaches junior developers to promote a flexible mindset and develop technical competenceKey ResponsibilitiesDesign, develop, and deliver high-performance Salesforce...

  • Arch, Business Systems

    hace 1 semana

    Provincia de Cartago, Costa Rica Edwards Lifesciences A tiempo completo

    **Key Responsibilities**: - Be a Subject Matter Expert (SME) in business processes in the area of responsibility (Manufacturing and QA). Lead efforts to reengineer and optimize business processes and systems. - Lead, identify, design and implement information systems to meet business process requirements. Demonstrate a strong bias to configure commercially...