HR Specialist Senior

hace 1 semana

Heredia, Costa Rica Citi A tiempo completo

The Human Resources (HR) Specialist Senior is an entry level position responsible for contributing to the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to assist in providing a broad range of HR services to client groups within Citi. **Responsibilities**: - Identify opportunities to serve employees beyond initial requests to ensure all possible current and future needs are met - Use judgement and initiative to address and/or escalate requests in a timely manner - Educate employees on how to efficiently utilize self-service tools through direct access channels - Assist in process improvement efforts to increase efficiency and employee satisfaction - Monitor and manage centralized mailboxes - Participate in projects, as needed **Qualifications**: - 2-4 years of relevant experience - Working knowledge of HR business processes - Experience in identifying process improvements and supporting associated implementation efforts - Proven analytical skills and attention to detail required - Consistently demonstrates clear and concise written and verbal communication - Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements - Ability to work in a team-oriented environment **Education**: - High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Responsibilities: **Provide customer solutions with seamless delivery of service and solve employee’s inquiries by answering calls and cases in a contact center environment.** Required to solve problems and investigate/resolve a wide variety of general inquiries that include gathering additional information, setting expectations, and working with the specialists when needed to fulfill the requests. **Requirements**: **English level: Intermediate-advanced** High school diploma required. MS Office (Excel, Power Point, Word, Outlook) Analytical and problem-solving skills. Consistently demonstrates clear written and verbal communication skills. Adaptable to changes Managing Diversity & Cross-Cultural Understanding Teamwork **Desirable**: **Customer service previous experience** - **Job Family Group**: Human Resources - **Job Family**: HR Advisors & Generalist - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

  • HR Specialist

    hace 2 semanas

    Heredia, Costa Rica Hakkoda A tiempo completo

    **ABOUT HAKKODA** Hakkoda is a modern data consultancy empowering data driven organizations. We are experts in helping companies realize the full value of the Snowflake Data Cloud. We provide consulting and managed services in data architecture, data engineering, analytics and data science. We are renowned for bringing our clients deep expertise, being...

  • HR Operations Specialist

    hace 6 días

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...

  • HR Operations Specialist

    hace 6 días

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for...

  • HR Payroll Specialist

    hace 2 días

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Payroll Specialist will be responsible for performing Payroll and Human Resource related duties for Costa Rica and Colombia. This position may support the following functional areas: Payroll, benefits administration, Onboarding, New hire process, terminations, Employee Status changes, Policy implementation & monitoring, employment law...

  • HR Payroll Specialist

    hace 5 horas

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Payroll Specialist will be responsible for performing Payroll and Human Resource related duties for Costa Rica. This position may support the following functional areas: Payroll, benefits administration, Onboarding, New hire process, terminations, Employee Status changes, Policy implementation & monitoring, employment law compliance,...

  • HR Operations Specialist

    hace 1 semana

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are...

  • HR Analyst

    hace 3 días

    Heredia, Costa Rica GRUPO STT A tiempo completo

    **Responsibilities**: Deliver first line and second line of support for HR inquiries across the spectrum of the employee lifecycle from new hires to employees leaving the business Perform accurate filing and execution of transactions for general HR data processing in support of HR functions Achieve stated performance measures and adhere to established...

  • HR Services Specialist

    hace 2 días

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: **Responsibilities**: - Maintain a polite, helpful, and professional manner always. - Provide superior customer service when responding to HR questions regarding payroll, policy, compliance, and other HR inquiries across the organization. - Assist global HR Service partners with complicated or sensitive tasks, providing knowledge transfer where...

  • HR Generalist Senior

    hace 2 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time Shift: Day Shift **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has...

  • HR Generalist

    hace 1 semana

    Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Generalist is an entry level position responsible for contributing to the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to assist in providing a broad range of HR services to client groups Citi. **Responsibilities**: - Resolve employee concerns in a timely and...