Reimbursable of Business Expenses Supervisor
hace 2 semanas
**Job Purpose**:
Responsible for the management of the day-to-day operations and staff for all RBE services, processes and teams.
**Key Responsibilities**:
- People management responsibility for a medium size team including development and training.
- Set team goals, objectives, strategy, monitoring daily, weekly, and monthly metrics and performance.
- Serve as a liaison with our internal customers, manage relationship and ensure high levels of customer satisfaction.
- Establish daily priorities and manage workflow to ensure that timeliness and quality standards are met.
- Assist in audit and compliance efforts for department.
- Supervise the following processes:
- Perform the processes associated with analysis, process and approval of the reimbursable of business expenses (RBE) for MX and LATAM following the guidelines of Citi Expense Management Policy as well as any other applicable procedures.
- Handle and address payment issues related to RBE processes.
- Assist Citi Users with inquires related to the RBE processes and provide training.
- Monitoring processes under responsibility to avoid errors, late payments and escalations.
- Handle escalations and issues including interaction with senior internal customers.
- Actively participate on systems implementation and related projects.
- Support the identification of improvement opportunities and possible risks to the operation.
- Train new hires or new team members within work unit when required.
- Manages workflow and interacts with other departments.
- Communicates with other departments, external customers and/or clients.
- Works under little to no direct supervision to perform job duties.
- Complete all tasks in connection with the organization’s activity but not detailed in the current job description, as assigned by the direct manager, supervisor, or the functional head.
**Knowledge and Experience**:
- Operational experience in a shared services environment is critical.
- Knowledge of and proficiency in the delivery of operational services.
- Experience of working in an international/regional context.
- Proven track record within a relationship management position where experience has been gained in building and maintaining relationships, conflict resolution, problem solving and managing difficult relationships
- Experienced at managing a team (more than two people) in a constantly changing environment.
- Appreciation of cultural and business differences across a diverse region.
- Experience of banking or financial services may be an advantage
- Fluent in Portuguese (desirable).
- Reimbursable Business Expense and/or Accounting experience is an advantage.
- P2P operations experience is desirable.
**Skills**:
- Fluent in written and spoken English, Spanish and/or Portuguese
- Excellent negotiation skills.
- Process Improvement.
- Organizational and planning.
- Team management.
- Project management skills is an advantage
- Highly numerate with well-developed analytical skills.
- High level client focus.
- Proven verbal and written communication.
- Highly competent in MS Office (Access Excel, Word).
- Database management skill desirable
- Demonstrated ability to build high performing teams.
- Excellent stakeholder management skills and ability to easily and clearly communicate with senior management.
- Ability to work under pressure.
**Qualifications**:
- Basic College (BA) or (BS) preferred
Experience: 2 - 3 years
- **Job Family Group**:
Operations - Services
- **Job Family**:
Accounting Operations
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
-
Reimbursable of Business Expenses
hace 2 días
Heredia, Costa Rica Citi A tiempo completo**Key Responsibilities**: - Perform the processes associated with analysis, process and approval of the reimbursable of business expenses (RBE) for MX and LATAM following the guidelines of Citi Expense Management Policy as well as any other applicable procedures. - Assist Citi Users with inquires related to the RBE processes and provide training. -...
-
Supervisor of Production
hace 2 semanas
Heredia, Costa Rica AlignTech A tiempo completo**Join a team that is changing millions of lives.** - Transforming smiles, changing lives_ At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...
-
Us Retail Expense Analyst
hace 4 días
Heredia, Costa Rica Citi A tiempo completo**Responsibilities**: - Develop and coordinate the annual planning and periodic forecasting processes and review results against plans monthly including annual budget planning and monthly estimate process for Retail Bank Expenses - Generate flash results/highlights for Retail Expense LFO. Work closely with other counterparts such as Controllers and...
-
Travel and Expense Analyst
hace 5 días
Heredia, Costa Rica Sysco Costa Rica A tiempo completoThe Travel and Expense (T&E) Analyst performs tasks related to assuring the quality and consistency of T&E system information/T&E data and supporting T&E systems and enabling technologies such as Concur, Access Online/Comdata Bank Sites and Workday. Maintain the utmost confidentiality in dealing with employee records and business information. Manage special...
-
Supply Chain Operations
hace 5 días
Heredia, Costa Rica Citi A tiempo completoThe SCO Expense Reimbursement Lead is a senior level manager role accountable for all global expense reimbursement processes, programs and standards. Reporting to the RegionalSCO Operations Head, this position is responsible for ensuring all Employee Expense Reimbursement related functions are consistent across all SCO Citi Service Center (CSC)...
-
Expense Accountant Analyst
hace 4 días
Heredia, Costa Rica Equifax A tiempo completoAs part of our dynamic Accounting Team, the expense accountant will own the Company’s accounting for its expenditures, manage the capital asset and intercompany accounting processes and lead the Treasury function. What you’ll Do: - Accounting for Equifax Canada’s expenditures including capital, in compliance with US accounting regulations and US GAAP...
-
Collections Supervisor
hace 6 días
Heredia, Costa Rica Atom Soluciones A tiempo completoOne of our clients, a Shared Service Company is looking for a Collections Supervisor. The Supervisor is a key member of the Collections Team, reporting directly to the Collections Manager. The person in this role is responsible for leading all the operational aspects of the team, being the first escalation point for internal and external customers and...
-
Account Reconciliations Supervisor
hace 4 días
Heredia, Costa Rica Auxis A tiempo completoJob Summary: You will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually. The Accounts Reconciliations Supervisor will be responsible...
-
Global Wealth
hace 4 días
Heredia, Costa Rica Citi A tiempo completo**Key Responsibilities** Support the Wealth business working closely with key stakeholders (e.g., FP&A lead, Client Segment LFOs, Product/Investment finance staff, Wealth Chief Operating Office, O&T and GF) to optimize decision making in a highly competitive and changing market environment and deliver on financial targets. Examples of critical activities...
-
Fp&a Senior Analyst C12
hace 5 días
Heredia, Costa Rica Citi A tiempo completoThe Financial Planning and Analysis Senior Analyst is an intermediate level position responsible for providing management with an analysis and insight of Citi’s financial results in coordination with the broader Finance team. The overall objective is to utilize in-depth disciplinary knowledge to generate and analyze reports as well as contribute to the...
-
Fp & a Intmd. Analyst -expense Personal Banking
hace 1 semana
Heredia, Costa Rica Citi A tiempo completo**Responsibilities**: - The analyst will cover primarily Expense related activities, supporting the team with forward looking activities including annual budgeting and monthly forecast process. - Develop analytical support working with local FP&A teams and their business partners. - Participation in time critical activities for FP&A teams - Understand how...
-
Supervisor
hace 2 semanas
Heredia, Costa Rica BCD Travel Corporate A tiempo completo**Do you want to work in a fast-paced and exciting environment, where no two days are the same? We’re looking for an Operations Supervisor to manage our team of travel consultants.** **Operations Supervisor** - Full-time, (home)based in Costa Rica_ We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around...
-
Supervisor de Producción
hace 1 semana
Heredia, Costa Rica Infotree Global Solutions A tiempo completoBachelor's degree in Industrial Engineer or Related degree. (Must) - 1 year of experience in manufacturing engineering as Supervisor or Team Lead in manufacturing area - Intermediate English Level. - On site Belen Heredia - Compressed work (4x3) - Day Shift 6:00am to 6:00pm - Indefinite Contract Preferred Qualifications - Problem Solving Methodologies -...
-
Operational Excellence Supervisor
hace 4 días
Heredia, Costa Rica Auxis A tiempo completoJob Summary: - The Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the assigned team in...
-
Payroll Supervisor
hace 5 días
Heredia, Costa Rica Experian A tiempo completo**Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...
-
Payroll Supervisor
hace 5 días
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Finance Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers,...
-
Operational Excellence Supervisor
hace 5 días
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the assigned team in...
-
Finance Supervisor
hace 5 días
Heredia, Costa Rica British American Tobacco A tiempo completo**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT COSTA RICA** **IS LOOKING FOR A FINANCE SUPERVISOR** **SENIORITY LEVEL**:Junior** **Management **FUNCTION**:...
-
Billing Supervisor
hace 5 días
Heredia, Costa Rica Experian A tiempo completoCompany Description **Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.** Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life’s big moments - from buying a home...
-
Ar Collections Supervisor
hace 6 días
Heredia, Costa Rica DHL A tiempo completoAt DHL, people mean the world to us. That - s why our goal has always been to attract and retain the best talent across the globe. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business and together we share the pride of building one of the world’s largest leaders in logistics...