Pxt Senior Administrator, Screening Services, Pxt
hace 11 horas
Bachelor’s Degree or advanced college education in a related field (Human Resources, Business Administration or alike) or 1+ years Amazon experience. - Strong command of Microsoft Office including Excel, SharePoint, Word and PowerPoint. - Proven analytical capabilities, comfortable working with large amounts of data and in developing metrics and reporting.
Job summary
As a member of Amazon’s Screening Services team, the Sr. Administrator will support and impact business processes and controls for Specialty Programs including Trusted Position and AWS Customer Required Background Check. They will be part of a team that collaborates with a variety of stakeholders including Recruitment, HR Risk and Compliance, Contract Legal and Engagement Managers of the various business units they support.
This role may require some onsite commitment and can be based out of: Arlington, VA, Boston, MA, Dallas, TX, Irvine, TX, New York, NY, San Francisco, CA, Chicago, IL, Houston, TX.
Key job responsibilities
- Manage intake requests and communication related background checks for both programs
- Order, Monitor, and Adjudicate Background Checks for both programs
- Execute attestations and/or communicate the completion of checks to stakeholders
- Flag risk or delays related to background checks
- Support with resource documents and background check package build
- Recruiter management
- Run weekly audits and reports as needed
- Maintain metrics and program dashboards. Collaborate with Business Analysts where/when appropriate.
- Identifies and collaborates with the program for operational improvements
About the team
Who we are and what makes someone successful on our team
Key to success on our team is the ability to be flexible, to learn from mistakes (Learn and be Curious), the willingness to be “the voice” for their space (Ownership - we take responsibility), to fully engage with our internal customers as well as with our own team as both a participant and a leader (Earns Trust). The success equation also involves hard work, resilience, self-awareness, a willingness to be coached, to be willing to challenge the status quo and to be comfortable with being uncomfortable adopt a mindset of moving from Reactive -> to Pro-Active -> to Anticipatory. Our team is direct without being rude, authentic and transparent. We embrace the idea of Day 1; we believe in collective success. There are no walls on our team.
- 3+ years as HR Generalist in a corporate environment - 2+ years contact center experience in a corporate environment - Proven ability to identify process defects, make recommendations for process improvements, and implement process improvements - Outstanding verbal and written communication skills. - Customer service orientation and conflict resolution skills. - Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards. - Ability to prioritize in a complex, fast-paced environment - Problem solver, able to troubleshoot issues independently or escalate when necessary - sense of accountability and sound personal judgment.
-
Hr Project Manager, Regional Expansions, Pxt
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo3+ years' experience of relevant HR project/program management experience.- Bachelor's Degree- Expertise in leading large-scale (global or regional) project management of complex expansion projects, related to new geographies and/or businesses.- Experience in working with project planning methodologies, tools, and leading change through data-driven...
-
HR Project Manager, Regional Expansions, Pxt
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo3+ years' experience of relevant HR project/program management experience.- Bachelor's Degree- Expertise in leading large-scale (global or regional) project management of complex expansion projects, related to new geographies and/or businesses.- Experience in working with project planning methodologies, tools, and leading change through data-driven...
-
Senior Administrator
hace 8 horas
San José, San José, Costa Rica beBeeBackground A tiempo completo $71.240 - $98.380Job Title: Screening Services AdministratorWe are seeking a highly skilled and experienced administrator to join our team in Screening Services. The successful candidate will be responsible for managing intake requests, communicating with stakeholders, ordering, monitoring, and adjudicating background checks.About the RoleThis is an exciting opportunity for...
-
Operations Manager, Screening Services
hace 4 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree or equivalent experience- Operational experience managing a shared services function- Well-rounded experience in continuous improvement by influencing decisions and driving projects across multiple teams- Experience capacity planning- Ability to work independently and in a team- Strong organizational and communication skills- Demonstrated...
-
Operations Manager, Screening Services
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree or equivalent experience- Operational experience managing a shared services function- Well-rounded experience in continuous improvement by influencing decisions and driving projects across multiple teams- Experience capacity planning- Ability to work independently and in a team- Strong organizational and communication skills- Demonstrated...
-
Sr. HR Business Partner, Apacmea/latam Corporate
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo5+ years on experience in a strategic HR Generalist/ Business Partner role.- Experience with business and technology teams and a track record of influencing without authority across all levels.- Experience working in cross functional and matrix environments.- Experience coaching senior leaders.- Experience with large data reporting tools.- Excellent ability...
-
Program Manager, Screening Services
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo3+ years of relevant program/project management experience- Bachelor's degree or equivalent experience- 3+ years' experience defining program requirements and using data and metrics to determine improvements- 3+ years' experience using communication skills (written and verbal) to propose complex solutions and explanationsJob summaryAt Amazon, our businesses...
-
Program Manager, Screening Services
hace 4 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo3+ years of relevant program/project management experience- Bachelor's degree or equivalent experience- 3+ years' experience defining program requirements and using data and metrics to determine improvements- 3+ years' experience using communication skills (written and verbal) to propose complex solutions and explanationsJob summaryAt Amazon, our businesses...
-
Team Mgr, Screening Services
hace 11 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo**Basic Qualifications**: - 1+ year of experience managing and developing direct reports. Demonstrated program ownership and consistent delivery on commitments - great organizational skills with exceptional follow through and attention to detail - Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings,...
-
Business Analyst Ii, Pxt
hace 4 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBASIC QUALIFICATIONS- 4+ years' experience working cross functionally with tech and non-tech teams- 4+ years' experience defining program requirements and using data and metrics to determine improvements- 4+ years of relevant experience as Business Analyst and should have handled atleast 2 projects.- Experience in working with case management and agile tools...
