Jr. Business Analyst, Screening Services

hace 5 días

San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Bachelor’s degree in Computing or Engineering, or 2+ years of equivalent Amazon experience.
Prior experience with data visualization tools such as QuickSight, Excel, Tableau, Power BI
Intermediate SQL skills and an ability to learn new SQL languages.

Job summary
At Amazon, we're looking for a business analyst that is passionate about inventing and developing new ways to execute HR processes. This position allows you to bring in your experience and share your vision in a company that thrives at delivering the best for our customers.

If you want to join us in building tools for programs
within Screening Services to inspect and improve performance, this is a great opportunity.

Key job responsibilities
Running reports and analyses, providing insights to your direct line of management.

Providing written recommendations to leaders based on data analyses using Amazon’s writing principles with close support from a manager.
Pull the data needed with standard query syntax; occasionally identify more advanced methods of query optimization.
Write queries and code in SQL.
Takes part in influencing the analytical approach of the service.
Works with stakeholders to define requirements and establish reports and dashboards.
Data mining from multiple sources when not in one location.
Automates/streamlines straightforward reports.
Transforms data to a consistent format (ETL)

A day in the life
Development of data collection processes, data management system and maintenance of data integrity
- Query data using SQL to design, optimize and deliver high-quality dashboard and reports, on Quicksight, Tableau or MS Excel
- Build interactive visualizations to help provide stakeholders transform data into meaningful insights
- In-depth research of defect trends, deep dive into root cause analysis and provide data driven solution to remedy defects
- Manage the business metrics reporting process
- Drive process efficiency and automation
- Collaborate with Program Managers and Service delivery team across locations for requirement gathering, prioritization, driving standardization and delivery of dashboards

Demonstrated ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner
- Superior verbal and written communications skills, as well as the ability to work effectively with multiple teams and external organization
- Knowledge of Python or R is desirable

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