Finance & Revenue Operations Senior Analyst, Eero

hace 2 días

Orotina, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Bachelor's Degree in Finance or Business or equivalent work experience
- 2+ years of experience in the areas of finance, business management, and/or sales operations
- Strong interpersonal skills — including written and oral communication skills
- Strong analytical skills
- Strong Customer focus
- Proficient in Excel

Wifi is the foundation of the modern home. Without it, nothing works. eero, an Amazon company, is the first company to deliver a whole home WiFi experience using mesh technology, ensuring there isn’t a home layout or connected device we can’t handle. Fixing connectivity is, however, just the start. We’re working on the building blocks of the smart home by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud.

The eero team is looking for a Finance & Revenue Operations Senior Analyst to manage activities within our quote to cash process.

What you’ll do
- Understand the quote to cash process and maintain SOPs for credit, billing, and collections
- Follow-up with customers and coordinate with key stakeholders to ensure credit, billing, and collection processes run smoothly
- Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
- Monitor high-risk accounts and ensure timely escalation of challenges to management
- Continually look at ways to improve the experience for internal and external customers
- Assist in streamlining and improving cash to quote process by identifying areas of improvement
- Reconcile complex accounts and have excellent attention to detail
- Assist with ad-hoc tasks related to finance or revenue operations
- CPA, CMA or equivalent with 5+ or more years of post-qualification experience in Shared Services, AR or Accounting
- Business to business collections or credit management experience
- Excellent in communication skills - written/verbal, internal/external
- Strong ability to take initiative and self-start when necessary
- Proven ability to develop new ideas and creative solutions
- Proven ability to work successfully in an ambiguous environment
- Proven ability to meet tight deadlines and prioritize workload

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