Service Desk Analyst

Overview: We have an open position for a Service Desk Analyst! **Key Skills Required**: - IT Service Desk experience 1 year - Good English communication skills written and oral. - Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc) - Understanding of Windows 7 & 10 operating system - Assisting with...

San Jose, Costa Rica - Tech Hiring - 3058119 **Job Description**: - Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

Job Summary:The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle multiple accounts applying their expertise gained over time. Responsibilities include promptly addressing incoming calls,...

Job SummaryThe Trilingual Service Desk Analyst (L1) is the primary contact for IT support, providing high-level customer service in three languages (English, Spanish, and either Portuguese or French). This role manages multiple accounts using advanced expertise to resolve tier 1 technical issues across hardware, software, and networking...

**AGENTE DE SERVICE DESK** **Vive **la experiência SONDA** **¡Aquí transformas tu carrera!** **¿Por qué ser parte de SONDA?** Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes,...

Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed.  Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially...

Monitor own dormant tickets assigned to the Service Desk Queues and provide necessary action for completion or escalating to the correct workgroup. - Accurately document the details of request or issue raised by user including the troubleshooting steps performed in the ticket. - Creates a positive customer support experience through handling concerns in a...

**In further detail**: - Monitor own dormant tickets assigned to the Service Desk Queues and provide necessary action for completion or escalating to the correct workgroup. - Accurately document the details of request or issue raised by user including the troubleshooting steps performed in the ticket. - Creates a positive customer support experience through...

Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...