Service Desk Analyst

Overview: We have an open position for a Service Desk Analyst! **Key Skills Required**: - IT Service Desk experience 1 year - Good English communication skills written and oral. - Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc) - Understanding of Windows 7 & 10 operating system - Assisting with...

Overview:We have an open position for a Service Desk Analyst**Key Skills Required**:- IT Service Desk experience 1 year- Good English communication skills written and oral.- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc)- Understanding of Windows 7 & 10 operating system- Assisting with configuring/troubleshooting of...

San Jose, Costa Rica - 2950016 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

About the Job">As a Service Desk Technical Analyst at Emerson, you will play a critical role in ensuring the smooth operation of our IT systems and infrastructure. Your primary responsibility will be to provide technical assistance and support to our users.">Responsibilities">">Create Active Directory accounts and mailboxes using EPIC Tool.">Assist the...

Job Summary:The Service Desk QA will be responsible for objectively monitoring, scoring, and coaching agents in compliance with Service Desk Quality standards and expectations.This position is responsible for accurately recording data, analyzing data, and identifying trends, training gaps, call drivers, and effectively communicating those findings to the...

San Jose, Costa Rica - 2881825 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

San Jose, Costa Rica- 2881825**_Role Purpose_**- The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro's Service Desk objectives_**_Do_****Be responsible for primary user support and customer service**- Learn fundamental operations of commonly-used...

**BASIC RESPONSIBILITIES** - Billy and Oracle in a Box. - With understanding on Service Desk procedures, processes and concepts with supervision. - Creates a positive customer support experience through handling concerns in a highly - professional manner. - Create Active Directory account and mailbox using EPIC Tool. - Assist the Project Lead in completing...

Job SummaryThe Service Desk QA will be responsible for objectively monitoring, scoring, and coaching agents in compliance with Service Desk Quality standards and expectations. This position requires a strong analytical mindset and excellent communication skills to effectively collaborate with the team.

**BASIC RESPONSIBILITIES**- Billy and Oracle in a Box.- With understanding on Service Desk procedures, processes and concepts with supervision.- Creates a positive customer support experience through handling concerns in a highly- professional manner.- Create Active Directory account and mailbox using EPIC Tool.- Assist the Project Lead in completing Oracle...

Job Summary:The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service.In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge.**Responsibilities**:- Perform Incident and Request...

San Jose, Costa Rica- Tech Hiring- 3063094**Job Description**:- Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

Company OverviewAt Emerson, we pride ourselves on delivering exceptional customer experiences through innovative solutions and expert support. Our Service Desk is the first point of contact for our customers, and we're looking for a talented individual to help us continue this legacy.Job DescriptionThe successful candidate will be responsible for:Maintaining...

Overview: **Key Skills Required**: - IT Service Desk experience 1 year - Good English communication skills written and oral. - Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc) - Understanding of Windows 7 & 10 operating system - Assisting with configuring/troubleshooting of Software and Hardware - Experience working...

Overview:**Key Skills Required**:- IT Service Desk experience 1 year- Good English communication skills written and oral.- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc)- Understanding of Windows 7 & 10 operating system- Assisting with configuring/troubleshooting of Software and Hardware- Experience working with...

About the RoleWe are seeking a highly skilled Service Desk Performance Coach to join our team at Auxis. As a member of our Service Desk, you will play a critical role in ensuring that our customers receive exceptional service and support.In this role, you will be responsible for coaching and mentoring Service Desk analysts to improve their performance and...

HARRIS COMPUTER SYSTEMS Service Desk; Technical Services 1 LOCATION: Canada I. JOB SUMMARY Perform a variety of computer and network problem analysis and monitoring tasks for the Corporate IT (CIT) Service Desk; triage problems to appropriate technical staff; log, coordinate and track requests for assistance related to CIT-supported systems as a primary...

**AGENTE DE SERVICE DESK** **Vive **la experiência SONDA** **¡Aquí transformas tu carrera!** **¿Por qué ser parte de SONDA?** Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes,...

Joby Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

Joby Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...