Agente de Service Desk

**AGENTE DE SERVICE DESK****Vive **la experiência SONDA****Aquí transformas tu carrera****¿Por qué ser parte de SONDA?**Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también...

SONDA, líder latinoamericano en Soluciones y Servicios TI busca, Agente Service Desk (Jornada Rotativa):Principales funciones:- Entregar soporte y asistencia técnica a usuarios, asegurando una solución oportuna a sus requerimientos (primer nível).- Otorgar apoyo Técnico, entregando y registrando toda la información necesaria para cumplir con los...

HARRIS COMPUTER SYSTEMS Service Desk; Technical Services 1 LOCATION: Canada I. JOB SUMMARY Perform a variety of computer and network problem analysis and monitoring tasks for the Corporate IT (CIT) Service Desk; triage problems to appropriate technical staff; log, coordinate and track requests for assistance related to CIT-supported systems as a primary...

San Jose, Costa Rica - 2950016 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure. Joining our...

San Jose, Costa Rica - 2881825 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

**About us**: OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America,...

**About us**:OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999.OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model.Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and...

San Jose, Costa Rica- 2881825**_Role Purpose_**- The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro's Service Desk objectives_**_Do_****Be responsible for primary user support and customer service**- Learn fundamental operations of commonly-used...

Job Summary:The Service Desk QA will be responsible for objectively monitoring, scoring, and coaching agents in compliance with Service Desk Quality standards and expectations.This position is responsible for accurately recording data, analyzing data, and identifying trends, training gaps, call drivers, and effectively communicating those findings to the...

**Job Summary**We are seeking an exceptional Technical Help Desk Agent to provide top-notch support to our customers.Your Key ResponsibilitiesAssist customers via phone, email, or chat with issues related to our products or servicesEmploy troubleshooting techniques to resolve customer concerns efficientlyMaintain accurate records of customer interactions and...

About JLL- We're JLL—a leading professional services and investment management firm specializing in real estate.We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.As a global Fortune 500 company, we also have an inherent...

**BASIC RESPONSIBILITIES** - Billy and Oracle in a Box. - With understanding on Service Desk procedures, processes and concepts with supervision. - Creates a positive customer support experience through handling concerns in a highly - professional manner. - Create Active Directory account and mailbox using EPIC Tool. - Assist the Project Lead in completing...

Overview: We have an open position for a Service Desk Analyst! **Key Skills Required**: - IT Service Desk experience 1 year - Good English communication skills written and oral. - Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc) - Understanding of Windows 7 & 10 operating system - Assisting with...

Joby Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

**BASIC RESPONSIBILITIES**- Billy and Oracle in a Box.- With understanding on Service Desk procedures, processes and concepts with supervision.- Creates a positive customer support experience through handling concerns in a highly- professional manner.- Create Active Directory account and mailbox using EPIC Tool.- Assist the Project Lead in completing Oracle...

Overview:We have an open position for a Service Desk Analyst**Key Skills Required**:- IT Service Desk experience 1 year- Good English communication skills written and oral.- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc)- Understanding of Windows 7 & 10 operating system- Assisting with configuring/troubleshooting of...

San Jose, Costa Rica - Tech Hiring - 3063094 **Job Description**: - Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

Avionyx Overview: IT Service Desk Engineer Job Overview: An IT Site Admin would operate on premise at a Joby worksite providing Tier 2/3 support for network, server, storage, conference media, telephony, and R&D compute systems. Operating in conjunction with the IT Network and IT Infrastructure teams as on-site resources to troubleshoot, implement, and...

Role DescriptionThe Service Desk Operations Associate will provide technical support and assistance to internal and external customers, ensuring seamless issue resolution and excellent customer experience. This role involves troubleshooting hardware and software issues, collaborating with experts to resolve complex issues, and maintaining accurate records of...