Service Desk Analyst

Smartsheet is seeking to hire a Senior Service Desk Analyst to an already established Corporate IT team, providing the highest quality support to both our onsite and remote employees in a professional environment. We're looking for a talented, self-motivated, and service-oriented individual with high integrity who can make an immediate, positive impact. The...

The Service Desk Agent will be responsible for answering incoming customer calls, utilizing company procedures and knowledge articles to solve customer technical issues, and directing calls to the specific team when necessary. Our Analysts are often the first point of contact for customers around the globe, so we are interested in hiring individuals with a...

SERVICE DESK AGENTPurposeTo provide a single point of contact for users, dealing with the management of both routine and non- routine Incidents, Problems and requests. Provision of 1st line support for incidents.EducationHigh School Diploma or 2 years of proven experience as Customer Service or Tech Support RepresentativeExperienceProficiency...

**Job Purpose**: This position's primary task and responsibilities are to provide exceptional 1st level client support and services within the Americas region (Canada, U.S., Latin America) for both our internal co-workers, external business partners and customers. This position require effective communication and collaboration with multiple IT and Back...

Dev Cloud IT Service Desk Specialist monitors team performance of inbound alerts and ticket queues to ensure service targets and goals are met on a day to day basis. Prepares team performance reports and presents in Weekly or Monthly Operation Review Meeting with Level 1 and 3 groups. Helps newly hired employees to successfully integrate to their analyst...

Are you looking for new challenges and a place where you can enjoy a close-knit environment while constantly learning?Welcome to a team with a clear purpose: TRANSFORM people's lives by being the most reliable TECHNOLOGICAL ally What will you find in this career opportunity?*Technical and personal challenges to keep you growing and engaged.*A connected and...

Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed.  Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially...

Manage all different types of inquiries generated via inbound activities such as chat, email and call. Attend the help desk line and respond to users' requests regarding application issues or questions. Call back missing calls. Diagnoses and troubleshoots level 1 problem. Management of ticketing support queue (production support). Troubleshooting customer...

Service Desk Support (Heredia – On site)Our client, an important company in the service business area, is looking to hire a Service Desk Support. This person will be responsible for assigning and resolving cases, attending regular client calls, performing daily, weekly, and monthly reporting, and providing account statements to customers. The role includes...