Inside Account Manager I

**Essential Duties & Responsibilities Required**: - Working from partner lists and/or database, makes outbound follow-up calls to existing partners to qualify leads and sell products and service contracts. - Closes a medium volume of sales orders. - Sales are medium complexity and the sales rep performs a consultative and educational role for the partners. - Emphasizes features and benefits of represented products/services. - Provide accurate quotes, and ensure correct credit terms and vendor information is in database. - Meets or exceeds all quotas and activity objectives in assigned territory. - Uses sound judgment and discretion when making decisions that affect the business unit, such as, appropriate and timely escalation, adjusting margins or providing discounts to close a sale. - Provides high quality service to partners and prospects by assessing partners requirements, ensuring prompt response in providing product information and product pricing. - Actively profiles all partners and use effective telephone selling skills to promote client products, service programs and systems. - Builds the partner/prospect database by profiling and capturing relevant partner and product information. - Recommends improvements or changes to internal processes and data processing to meet or exceed sales goals and to achieve the highest level of partner satisfaction. - Actively participates in assigned sales training, lectures, presentations and meetings. - Makes 50-100 outbound calls per day with 8 high-value meeting calls per day, each meeting call with duration > 15 minutes. - Performs other additional duties as assigned. - Promote and educate Partners on products, services, and sales/marketing initiatives to gain awareness in overall solutions to market - Manage Registered and Authorized Channel partners incoming requests. - 957 Partners Signed in Americas region in this bucket - Liaison to international distribution, field ops, SA for needs and processing POs, communication on credit checks, signing of in-country partners. - Handle partner concerns and questions from Rise Program communications - Deliver presentations around Rise program and standard product deck provided as requested. - Assist in KPI tracking with partners and Channel Managers for Quarterly Check-ins **Knowledge, Skills, and/or Abilities Required**: - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - The requirements listed below are representative of the knowledge, skill, and/or ability required. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Able to recognize and attend to important details with accuracy and efficiency. - Able to build solid, effective working relationships with others. - Able to constructively work under stress and pressure when faced with high workloads and deadlines. - Able to listen attentively and foster two-way dialogue. - Able to maintain a positive attitude in the face of criticism, rejection, or failure. - Able to provide courteous, timely service when addressing questions and concerns. - Able to maintain social, ethical, and organizational standards in conducting internal and external business activities. Minimum Educational/Experience Requirements: - High school diploma/GED plus the established minimum requirements for the position. - Language: 100% proficiency in English & Spanish - Requires 2+ years of outbound telesales experience, technology experience preferred. - Call center or telesales experience using consultative selling skills preferred. Additional Education/Previous Experience Recommendations: - College Degree in Business or Marketing preferred. - Demonstrate commitment to task in a highly competitive sales environment. - Ability to overcome technical and business objections of prospective customers. - Possess solid business sense and the ability to profile likely business and technology decision makers. - Professional and polished communication skills both verbal and written. - Possess strong organizational skills and the ability to excel in a fast-paced environment. **Cultural Competency Requirements: - Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds. **Join our team to connect the world with the power of technology