Contract Commercial Manager

hace 4 días

Heredia, Costa Rica Kyndryl A tiempo completo

529268BR

**Why Kyndryl**

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

**Your Role and Responsibilities**

Contract Commercial Manager is responsibility is to manage the execution of the Program Management System in order to deliver commercial requirements and business objectives for the assigned accounts. Business objectives include financial, customer satisfaction, audit readiness, business controls posture and adherence to standard processes and global tools.
Facilitate the management of the contract activities
- Required deep expertise in Agile methodology, ability to facilitate squad ceremonies, mural updates, funnel prioritization, metrics and showcase;
- Perform and support advanced customer services activities, including (but not limited) problem investigation, resolution and client engagement;
- Severs as an advisor/mentor/trainer for new members of the squad;
- Supports audits and business controls engagements;
- Helps the squads to set funnel priorities via two way communication with clients/sellers

**Required Technical and Professional Expertise**
- Proactive attitude, self-driven
- Attention to detail
- Client relationship, leaverage professional networks
- Advanced English Written and spoken
- Excel

**Preferred Technical and Professional Experience**
- Ability to work with cross-functional teams
- Negotiation
- Communication
- Problem solving skills
- Advanced Excel

**Required Education**

High School Diploma/GED

**Preferred Education**

Associate's Degree/College Diploma

**Country/Region**

Costa Rica

**State / Province**

HEREDIA

**City / Township / Village**

Heredia

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary job category**

Enterprise Operations

**Role ( Job Role )**

Quote to Cash Professional

**Employment Type**

Full-Time

**Contract type**

Regular

**Position Type**

Early Professional

**Travel Required**

No Travel

**Company**

(Y014) Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada

**Is this role a commissionable/sales incentive based position?**

No

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