HR Systems Analyst

hace 2 semanas

San José, Costa Rica Equifax A tiempo completo

The HR Systems Team at Equifax is seeking an individual interested in working in a FUN, fast-paced, team-oriented, global, leading-edge technology environment. We're looking to add someone who enjoys working collaboratively with others, constantly looks for “better” rather than perfection, and enjoys working in an environment where individuals develop and succeed in large measure because of their commitment to employee experience, continuous improvement, and team.

**What you’ll do**
- The HR Systems Analyst - Intermediate position will work with functional domain owners to capture initiative requirements, offer solutions for impact & great customer experience, and work with other Systems and IT resources to configure test, and support deployed solutions. This work includes:

- Partnering with stakeholders to analyze & prioritize system & process enhancement opportunities
- Developing requirements documentation for various business initiatives
- Understanding Workday functionality and business process configuration options to offer thought leadership for impactful, effective, and efficient solutions
- Active participation in the Workday Community and regional user groups
- Partnering with other Systems & IT resources to configure, test & deploy solutions
- Supporting our customers from a Tier 2 support perspective with any process or system issues related to the functional domain being supported (Tier 1 support handled by a team of HR Service Delivery professionals)
- Conducting user experience sessions with various stakeholders (employees, managers, HR Partners, etc.) to identify opportunities for improvement and collect the voice of the customer
- Supporting testing efforts associated with Workday’s bi-annual “update” cycle

**What experience you need**
- Bachelor’s degree in Business, Information Systems, or related area
- 2+ years of HR systems support experience - requirements gathering & analysis, configuration, troubleshooting
- 2+ Strong understanding of **HR Systems & Process (Workday)**:

- 1+ Experience configuring & supporting **Workday business processes **in any key functional area
- 1+ Strong HR process & initiative acumen and technical aptitude
- Excellent verbal and written communication skills (B2 - C1 BELT level)

**What could set you apart**
- WD Performance/Talent management a plus
- Reporting and analytics experience is a plus
- A real passion for and the ability to learn new technologies

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