Account Manager
hace 1 semana
Full-time
Employee Status: Regular
Role Type: Hybrid
Department: Sales & Business Development
Schedule: Full Time
Shift: Day Shift
**Company Description**:
**About us, but we’ll be brief**
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.
We have 23,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.
Experian Data Quality enables organizations to unlock the power of data. We focus on the quality of our clients’ information so they can explore the meaningful ways they can use it. Whether optimizing data for better customer experiences or preparing data for improved business intelligence, we empower our clients to manage their data with confidence.
We have the data, expertise, and proven technology to help our customers quickly turn information into insight. We’re investing in new, innovative solutions to power opportunities for our people, clients, and communities.
This role will serve as an individual contributor on the Renewal Sales Team for Experian Data Quality in Costa Rica. The individual will be responsible for driving client retention and new business expansion across a defined book of business.
- Develops strong relationships with existing clients by researching and understanding their business needs, responding to client concerns and problems and acting as the liaison between the client and internal departments. May assist in the development of accounts under the direction of senior staff.
- Build strategic account plans and lead regular account planning meetings to maintain alignment.
- Researches client needs and determines how to bundle products to meet client requirements. Informs and educates clients on new and existing projects. Utilizes product experts as a resource.
- Generates new business within existing relationships by up-selling and cross-selling other product categories.
- Follows up to ensure client expectations regarding quality control, deadlines and customer service are met.
- Present additional Experian product offerings that will help dealers meet their goals and objectives
- Maintain customer contact database and sales/retention processes
- Collect and present “voice of customer” feedback to product team for product improvement opportunities
- Collaborate and team with peers, including internal and external business partners
**Qualifications**:
**Qualifications**
- 2+ years of proven sales experience and/or business development background with a strong customer focus
- Demonstrated experience and comfort in developing and managing senior level client relationships
- Familiarity with Salesforce (or similar CRM) and Microsoft Office (Outlook, Excel, Power BI, PowerPoint)
- Strong consultative sales and negotiation skills
- Experience with proven sales or account management methodology
- Self-starter, strong personality, and ability to network
- Effective presentation skills
- Ability to travel to the United States as needed
**Additional Information**:
**Culture at Experian**
**Our uniqueness is that we truly value yours.**
Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._
Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_. _We’re passionate about unlocking the power
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