Technical Support Quality Coach

Technical Quality Coaches have a strong focus on continual service improvement and meeting customer service goals. Coaches function in a variety of consultative roles, including monitoring, mentoring, and training. Functional Responsibilities: - Monitor and audit interactions between end-users and IT support - Review daily agent performance metrics -...

Technical Quality Coaches have a strong focus on continual service improvement and meeting customer service goals. Coaches function in a variety of consultative roles, including monitoring, mentoring, and training. Functional Responsibilities: - Monitor and audit interactions between end-users and IT support - Review daily agent performance metrics -...

Imagine what we can INSPIRE with you Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.- - Moody’s Shared Services are the front line professionals including Finance, Technology, Legal, Compliance and Human Resources,...

**Objective**: To efficiently provide high quality and accurate resolutions to customers under stipulated policies and procedures, by offering technical support and troubleshooting with an intermediate level of complexity, and answering inquiries via the phone or mail. **Hard skills**: - Fluent in verbal and written English and Portuguese, High Proficiency...

**#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...

Job Summary: The primary purpose of the Quality Support Analyst is to support key projects associated with Associate Care Center business process development and seamless customer experience. This includes responsibility for providing timely, accurate, and actionable information about overall operations, recommending changes or improvements to processes and...

Job Summary: The primary purpose of the Quality Support Analyst is to support key projects associated with Associate Care Center business process development and seamless customer experience. This includes responsibility for providing timely, accurate, and actionable information about overall operations, recommending changes or improvements to processes and...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

**#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...

**Objective**: To efficiently provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by offering technical support and troubleshooting with an intermediate level of complexity and answering inquiries via the phone or mail in English and Portuguese. **Hard skills**: - Fluent in verbal and written English and...

**Job ID**: **JDPTS1018**: Posted on: 2021-09-20 1 **Status**:Active **About Us**: We are PTS Consulting Services, an energetic forward-looking company that takes pride in partnering with our customers by providing holistic solutions around Process, Technology and Services. PTS Consulting Services has grown a lot over the past few years, expanding our...

Job Summary: The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores. The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit. - Ability to effectively coach,...

Smarsh seeks a **Sr. Technical Support Engineer** to provide high touch support to our biggest and best customers. **What will you do?**: - Provide frontline support role for Enterprise products or Backline support role for Saas-hosted solutions or Enterprise products. Works on assignments that are complex in nature where independent action and high degree...

Full-time Employee Status: Regular Role Type: Home Department: Customer Service Schedule: Full Time **Company Description**: - Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one...

**Company Description** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

Job Summary: The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores. The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit. - Ability to effectively coach,...

**The Elevator Pitch: Why will you enjoy this new opportunity?** VMware Premier Support for Telco is provided by dedicated, global solution support teams, committed to making our customers successful through proactive and reactive support with specific telco-industry focused SLAs. As a VMware Premier Support for Telco Senior Technical Support Engineer you...

**The Elevator Pitch: Why will you enjoy this new opportunity?** **If you are interested in a new challenge and want to work with the leader in virtualization and cloud computing, then VMware has the opportunity for you! Our teams are collaborative and supportive. Once you begin your journey with VMware, you will have the very best support from your teams,...

We are looking to add the best talent to our pipeline for leadership on existing and upcoming projects. If you are interested in leveling up your career, and helping drive software projects while mentoring less experienced engineers, we want to hear from you. The Tech Lead role will suit an experienced Senior Software Engineer capable of setting coding...

**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...