Infrastructure Senior Tech Analyst

hace 7 días

Heredia, Costa Rica Citi A tiempo completo

Embedded Control Officer (ECO) for CTI (Citi Technology Infrastructure) Services organization that supports Operating Systems, Containers and Kubernetes environments. This position will concentrate in the area of **Windows/UNIX and Virtualization platforms**. The ECO will oversee overall daily compliance of the support teams including Self-Assessment Testing, Issue Management and act as point of contact for deliverable requests regarding ongoing internal and external reviews. **Responsibilities**: - Ensure adherence to internal controls, identifying and escalating issues so that solutions for gaps and opportunities are addressed. Ensure minimum compliance levels are met to meet requirements for monthly self assessment testing for Key Risk Indicators. - Confirm adherence to internal controls through monitoring and report reviews - Communicate on issues and gaps identified through escalation process for remediation - Provide support for internal and external reviews. (gathering evidence and speaking to process flow during reviews) - Contribute to new process reviews - Participate in control review process - Gain a thorough understanding of the work and processes performed within the department - This position requires the ability to work independently and in a team environment to meet deadlines **Requirements**: - Excellent verbal/ written communication skills across business levels - Excellent attention to detail - Flexible and willing to adjust to changes - Strong knowledge of Wintel, UNIX, OpenShift and Kubernetes platform environment - Thorough knowledge of Information Security and Risk Policies - Strong pattern recognition skills - Ability to troubleshoot a problem or process flow independently - Ability to work within a team and as an individual contributor - Ability to work under tight deadlines - Strong PC knowledge and familiarity with Word, Excel, Outlook, PowerPoint and SharePoint - Knowledge of multiple platforms (Wintel, UNIX) and General Technology is a plus - Intermediate/advanced english - **Job Family Group**: Technology - **Job Family**: Infrastructure - **Time Type**: Full timeCiti is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

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