Disputes Senior Analyst

hace 1 semana

San Antonio, Costa Rica Stryker A tiempo completo

**Why finance at Stryker?**:
***:
Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more

**Who we want**:

- ** Detail-oriented process improvers.** **Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.
- ** Self-directed initiators.** **People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
- ** Collaborative partners.** **People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
- ** Dedicated achievers.** **People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

**What you will do**:
The Dispute Resolution Analyst is responsible for timely resolving internal and external disputes, addressing inquiries from the Collections Analysts, and serving as an escalation point for complex collections scenarios.

**Essential duties & responsibilities**:

- Timely resolve disputes raised by internal and external customers, including price and quantity discrepancies, billing issues, short-shipments, price and quantity variances and others.
- Manage in an organized manner the documentation supporting the dispute resolution process.
- Cultivate quality relationships with Sales, Customer Service and any other internal teams linked to the dispute resolution processes.
- Drive root-cause resolution of most frequent and significant disputes.
- Run the reports needed to monitor their assigned portfolio of disputes.
- Partner to maintain accurate customer master data elements
- Maintains documentation to support A/R transactions and facilitate the efficient review and audit of books and records
- Comply with all internal control procedures to ensure accurate financial records.
- Performs other related work as assigned by management

**Education & special trainings**:

- Technical degree or at least 2 years of university studies, preferably in Business Administration, Accounting, Finance or related field
- Intermediate to advanced MS Office Suite
- Fluent spoken and written English
- Experience on collections-related ERP systems (SAP, Oracle, Getpaid, or others)

**Qualifications & experience**:

- 2 - 3 years of relevant experience in a Collections or Dispute Resolution role
- 3 - 5 years of overall experience in Shared Services environment or multinational companies

**Physical & mental requirements**:

- Ability to work well with cross-functional teams and multi-task
- Good communication (verbal and written) and interpersonal skills, attention to detail and ability to communicate complicated issues effectively
- Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment
- Effective problem-solving skills

**About Stryker**:
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

  • Senior Dispute Analyst- Fixed Term

    hace 7 días

    San Antonio, Costa Rica Stryker Corporation A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Disputes Analyst

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Disputes Analyst

    hace 1 día

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Disputes Analyst

    hace 3 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Dispute Resolution Analyst

    hace 5 días

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Disputes Analyst

    hace 3 semanas

    San Antonio, Costa Rica Stryker Corporation A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Dispute Analyst

    hace 4 semanas

    San Francisco, Heredia, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**:***:Are you looking for a profitable and growing company with a great culture and reputation?Stryker was recently named one of the Best Workplace in the WORLD by FortuneHere, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications,...

  • OTC Senior Dispute Analyst

    hace 3 semanas

    San José, Costa Rica Bacardi A tiempo completo

    YOUR OPPORTUNITYThe Order to Cash Senior Dispute Analyst, reports directly to the OTC Team Lead in support of its mission to leverage resources on a global scale using shared services to reduce costs, maintain or increase customer service, and build new capabilities. Responsibilities include the delivery of best-in-class OTC processes in accordance with...

  • Dispute Resolution Analyst

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Senior Saas Billing Disputes Analyst Heredia

    hace 4 semanas

    San Francisco, Heredia, Costa Rica Vmware A tiempo completo

    Senior SaaS Billing Disputes Analyst**The Elevator Pitch: Why will you enjoy this new opportunity?**Vmware transform the business model and operational practices to a cloud-based SaaS and subscription business that values and prides itself on being consumption-obsessed**.**Worldwide Business Operations Vision to deliver a frictionless purchasing experience...

  • Disputes Analyst

    hace 7 días

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***:Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Junior Analyst, Disputes

    hace 2 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Dispute Resolution Specialist I

    hace 1 semana

    San José, San José, Costa Rica World Fuel Services A tiempo completo

    We are seeking a skilled Dispute Resolution Analyst to join our team.The successful candidate will work dispute cases daily and respond within set SLAs.Key responsibilities include:Responding to requests and maintaining open communication between teams and other departmentsContacting internal or external parties (Sales, Billing, Suppliers, FBO, etc.) to...

  • Dispute Resolution Analyst

    hace 4 días

    San José, San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success.We foster a dynamic and entrepreneurial environment where innovative thinking, collaboration, and efficient execution are highly valued.This role performs an end-to-end billing process root cause analysis on claims submitted to identify and implement immediate or long-term solutions for...

  • Vendor Dispute Analyst

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Amzn Support Srvcs Costa Rica is seeking highly motivated and detail-oriented Investigation Execution Specialists to join our Vendor Chargeback Dispute Management team in Costa Rica.In this role, you will be responsible for investigating and resolving vendor chargeback disputes, working closely with vendors, stakeholders, and customers. You will analyze and...

  • Senior Analyst

    hace 6 días

    San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    **Our Commitment to InnovationBoston Scientific is dedicated to solving some of the most important healthcare industry challenges through innovation and determination. As a global business and corporate citizen, we apply our values to everything we do.We are looking for a highly skilled and motivated individual to join our Dispute Resolution team as a Senior...

  • Senior Collections Analyst

    hace 1 semana

    San Francisco, Heredia, Costa Rica Brenntag A tiempo completo

    **SENIOR COLLECTIONS ANALYST**:Our team in **Heredia** currently has an opening for a **Senior Collections Analyst**>**YOUR ROLE & RESPONSIBILITIES**:- Execute collection activities efficiently and effectively in compliance with company policies and procedures.- Ensure collection of missed or outstanding payments from clients are minimized.- Responsible for...

  • Senior Collections Analyst

    hace 2 horas

    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    As a senior collections analyst, you will manage collection efforts for assigned portfolios of accounts, conduct detailed research, queries, reconciliation and analysis required to resolve all nonpayment or account disputes.Process payments from customers and produce account status reports for management review.**What you'll do**- Manage collection efforts...

  • Disputes Analyst Ii

    hace 1 semana

    San José, Costa Rica TE Connectivity A tiempo completo

    **What your background should look like**: **Position**: - This position will report to the O2C Process Delivery Supervisor and be a member of O2C teams focused on Cash Application, Client Credit Management, Dispute Management and Collections. Key responsibilities include: - Support migration of O2C processes from countries throughout the Americas to San...

  • Senior Collections Analyst

    hace 4 semanas

    San Francisco, Heredia, Costa Rica Brenntag A tiempo completo

    **SENIOR COLLECTIONS ANALYST - COPY**:Our team in **Heredia** currently has an opening for a **Senior Collections Analyst - copy****YOUR ROLE & RESPONSIBILITIES**:- Execute collection activities efficiently and effectively in compliance with company policies and procedures.Ensure collection of missed or outstanding payments from clients are minimized.-...