Application Support Engineer
hace 18 horas
**Team/Function Overview**: **Key Responsibilities** - Develop and maintain technical support documentation. - Perform start of day checks, continuous monitoring, and regional handovers. Expected to adhere to Service Level Agreements, while also promptly raising problems to appropriate technology and business teams. - Use a sharp risk lens, including considering impacts to the firm, to assess the impact of production issues and escalate to business and technology management in a timely manner. - Act as a liaison, interfacing with internal technology groups and vendors. - Ensure storage and archiving procedures are in place and functioning correctly. - Coach and mentor new or lower-level analysts. - Communicate effectively with operations, technology, and business partners on a regional or global basis. **Qualifications** - 5-7 years of experience in System Analysis, Applications Support roles or IT support roles - 5+ years of experience in managerial positions (people’s manager) - Working experience with Unix or Linux environment. Experience handling ETL jobs with sound expertise in UNIX to identify issues at data level and trace file transfers from one system to another._ ECS (Open Shift), Kibana, Oracle, Unix Shell Scripting_ - Working experience supporting relational databases - Oracle, Microsoft SQL. Should have good expertise in database level analysis to trace issues to closure. Also, should have extensive experience in writing complex and efficient SQL DML statements. - Experience with some programming languages and willingness/ability to learn. - Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand. - Experience in Incident, Problem Management: Incident tracking & reporting. Managing ticketed query system. ServiceNow knowledge is a plus (ITIL) - Advanced English - **Job Family Group**: Technology - **Job Family**: Applications Support - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Application Security Engineer
hace 7 días
Heredia, Costa Rica Global Services Business A tiempo completoAn important Company in Costa Rica is looking for an Application Security Engineer **Responsibilities**: Application security reviews (SAST, DAST, Pen testing) Secure architecture design Threat modeling Security outreach to internal development teams Security guidance documentation Security metrics delivery and improvements Build deep relationships with...
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Application Security Engineer
hace 7 días
Heredia, Costa Rica GSB A tiempo completoAn important Company in Costa Rica is looking for an Application Security Engineer English Advanced **Responsibilities**: - Application security reviews (SAST, DAST, Pen testing) - Secure architecture design - Threat modeling - Security outreach to internal development teams - Security guidance documentation - Security metrics delivery and improvements -...
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Application Support Engineer
hace 2 semanas
Heredia, Costa Rica Citi A tiempo completo**Team/Function Overview**: **Key Responsibilities** We are searching for a highly motivated and enthusiastic person who will provide front line support Citi’s proprietary technologies. The role will entail hands-on investigation and issue resolution, incident management and being passionate about taking part in initiatives to improve the production...
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Application Process Support L3
hace 2 semanas
Heredia, Costa Rica NTT DATA A tiempo completo**Req ID**:235499 We are currently seeking a Application Process Support L3 to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). **Position overview** **Position's General Duties and Tasks**: - Incident Management - liaise with Data Support, SMI and TICM Teams to resolve process related issues - Process Escalation - follow-up with client and...
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Application Support
hace 4 días
CRI-Lagunilla de Heredia-Ultra, Costa Rica London Stock Exchange Group A tiempo completoLSEG (London Stock Exchange Group) is a world-leading financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering services across Data & Analytics, Capital Markets, and Post Trade. Backed by three hundred years of experience, innovative technologies, and a team of over 23,000...
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Business Application Manager
hace 5 días
Heredia, Costa Rica Auxis A tiempo completoJob Summary: **Responsibilities**: **Application Strategy and Planning**: **Application Implementation**: **Application Maintenance and Support**: **Application Integration**: - Work with technical teams to design and implement integration solutions, ensuring data integrity and security. **User Training and Adoption**: **Vendor Management**: - Evaluate...
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Integrations Support Engineer
hace 18 horas
Heredia, Costa Rica AlignTech A tiempo completo**Join a team that is changing millions of lives.** - Transforming smiles, changing lives_ At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...
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Application Management Specialist
hace 2 semanas
Heredia, Costa Rica NTT DATA A tiempo completo**Req ID**: 259584 We are currently seeking a Application Management Specialist to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). **Data Engineer Job Description** **JOB PURPOSE AND IMPACT** The Data Engineer will design, build and operate high performance data centric solutions utilizing the comprehensive big data capabilities for the...
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Ecs/openshift Application Support Analyst
hace 2 días
Heredia, Costa Rica Citi A tiempo completo**Responsibilities**: - Develop and maintain technical support documentation. - Perform start of day checks, continuous monitoring and regional handovers. Expected to adhere to Service Level Agreements, while also promptly raising problems to appropriate technology and business teams. - Perform same-day risk reconciliations. - Use a sharp risk lens,...
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Application Support Senior Analyst
hace 2 semanas
Heredia, Costa Rica Citi A tiempo completoThe Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...