Program Coordinator

JLL supports the Whole You, personally and professionally.

Reporting to the Assistant Events Manager, the Events Coordinator works closely with internal vendors and key stakeholders to facilitate and support local Amazon events taking place in key buildings within Amazon corporate offices.
Amazon is a fast paced, demanding corporate environment and JLL is here to provide professional, service excellence. The Events Coordinator reports to the regional Assistant Events Manager and responds to customer requests and inquiries to ensure on-site events are executed smoothly and professionally.
Responsible for the coordination of resources to ensure spaces are cleaned, set and ready for events. Committed to event related projects such as documenting trends, recognizing opportunities for process efficiencies, and improving policies and procedures related to internal events and spaces.

Primary Duties / Essential Job Functions
Processing event requests and corresponding with Amazon customers
Troubleshooting during high impact events to ensure successful event operations
Organizing and compiling event data metrics
Creating and maintaining standardized event documents
Responding to and acting on customer feedback
Creates and updates documents to track metrics, clarify procedures, provide information, organize team tasks, and others as needs arise
Supports and maintains good inter-vendor communications between Facilities, Catering, AV, Reception, Janitorial and Engineering as requested
Other duties as assigned in support of Events Program Manager

Experience / Skills

**Essential Knowledge and Skills**:
Ability and attentiveness to multi-task
Interact with employees, visitors and contractors with poise and diplomacy
Interpret instructions in written, oral, diagrammatic or schedule form
Possess initiative to assume additional responsibilities
Set priorities and meet deadlines
Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs
Perform basic business math such as compute discount, interest, percentage and profit/loss
Communicate effectively both verbally and written
Possess excellent grammar and proofreading abilities

Experience
3+ years’ experience in event coordination or event administrative support
3+ years’ experience in facilities management a plus
Must be proficient with Microsoft Office
Microsoft Visio or CAD experience preferred
High level of accuracy and attention to details
Positive, professional, customer-service oriented personality
Excellent interpersonal and communication skills
Ability to work independently, at times, with little direction

Education
Bachelor’s Degree or equivalent 4 years of experience preferred

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.