Associate Manager, Process Excellence

hace 2 semanas

San Antonio, Costa Rica Stryker A tiempo completo

**Why finance at Stryker?**:
***:
Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more

**Who we Want**:

- **Analytical problem solvers. **People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
- ** Goal-oriented**:Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
- ** Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
- ** Dedicated achievers.** People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- ** Detail-oriented process improvers.** Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate

**What you will do**:
The Continuous Improvement Associate manager has a critical role to set the strategy for continuous improvement/quality and build the roadmap for its implementation within our finance centers

Provide support to finance areas to growing its capability by deploying strategies to instill the CI/Quality mindset across different professional levels (analysts, supervisors, managers and senior managers) - processes that encourage people to improve (A3 thinking) and solve problems around quality events, errors or customer complaints.

This position will be immersive in daily huddles (participation, deployment, and maturity), workshops of improvement / problem solving, coordinating efforts across the teams and provide follow to the overall improvement plan, quality management deployment; as well, collaboration with automation projects (process assessments). The Continuous Improvement Associate manager will play a guiding role in building a Culture of Excellence (assessment and cultural growth), continuous improvement and quality.

**Essential duties & responsibilities**:

- Deployment of the Process Excellence Model across finance services areas and provide to support to achieve maturity
- Keep abreast for new opportunities to simplify and improve data gathering.
- Deploy the Lean Six Sigma training across the Site.
- Provide training in CI methodologies and mentoring in LSS projects / initiatives to deliver business impact and efficiency goals within the organization. Help analyze & quantify results of LSS projects
- Sustain the Quality Management System across the Centers
- Facility improvement workshops to drive business impact
- Act in the capacity of a business analyst to identify and prioritize business optimization.
- Complete end to end process review across Stryker’s Shared Service Centers, identifying areas for standardization.
- Develop improvement projects / ideas for processes linked to all key finance processes
- Lead the headcount analysis for migrations through statistical analysis. Support the process mapping and capacity analysis for migrations. Lead the change management strategy to build and sustain the process excellence culture.

**Education & special trainings**:

- Minimum of a B.S. in Industrial Engineering, Finance and accounting degree with CI experience or similar disciplines.
- Experience in process mapping session, BPMN and VSM (Value Stream Map)
- Experience in Cost Accounting - Record to Report
- Fluent spoken and written English. Any other language is a plus
- Knowledgeable in Minitab, R and other statistical software
- Lean Six Sigma Certified (Green Belt - Black Belt)
- Experience in improvements in Finance.
- PMP / Agile Certified is a plus
- Data Analytics is a plus
- Knowledge in Power Bi

**Qualifications & experience**:

- Over 5 years in continuous improvement driving projects through Lean Six Sigma methodologies.
- Experience with Finance process, specific focus on Cost Accounting - Inventory processes
- Capable to manage stakeholders at different levels of the organization, identify customer requirements (CTQ) in projects, management communication. Excellent negotiation skills to interact with stakeholders.
- Experience deploying Process Excellence models (Shingo or similar) in Service Center environments; Assist with change strategy development and the implementation into the organization.
- Provided training in Continuous Improvement methodologies and tools.
- Experience in the A3 thinking
- Experience in leading improvement workshops (Kaizen Events) from opportunity, analysis (FMEA, V

  • Associate Manager, Process Excellence

    hace 2 semanas

    San Antonio, Costa Rica Stryker Corporation A tiempo completo

    **Who we Want**: - **Analytical problem solvers. **People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. - ** Goal-oriented**:Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions. - ** Collaborative partners.**...

  • Associate Manager, Process Excellence

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Associate Manager, Process Excellence

    hace 9 horas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Process Excellence Manager

    hace 1 semana

    San Francisco, Heredia, Costa Rica Cognizant A tiempo completo

    About the PositionWe are seeking a highly skilled Process Excellence Manager to join our team at Cognizant. In this role, you will be responsible for identifying and driving opportunities not limited to Cost Optimization and Process Excellence to enhance service delivery, managing and resolving escalations and issues raised by customers and process...

  • Operations Excellence Associate

    hace 1 semana

    San José, San José, Costa Rica Western Union A tiempo completo

    **Operations Excellence Associate - A Challenging Role**Do you have a passion for optimizing operations and driving excellence?We are seeking a skilled professional to join our team as an Operations Excellence Associate.About Our CompanyWe are Western Union, a FinTech company committed to making a positive impact on people's lives through our financial...

  • Process Excellence Manager

    hace 2 semanas

    San José, San José, Costa Rica Mondelez International A tiempo completo

    Job SummaryMondelez International is seeking a Process Excellence Manager to join our Service Operations team. The successful candidate will be responsible for driving standardization and simplification of processes, analyzing and reporting on exceptions, and leading the sustainable continuous improvement process for the team.This role requires strong...

  • Operational Excellence Manager

    hace 1 semana

    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company Overview">The Strategic Account Services (SAS) organization at Amzn Support Srvcs Costa Rica is committed to delivering exceptional customer experiences by working closely with Selling Partners. Our team strives to improve the Amazon customer experience by providing best-in-class service delivery experience.Job Summary">We are seeking a highly...

  • Project Manager- Process Excellence

    hace 7 días

    San Francisco, Heredia, Costa Rica Moody'S Investors Service A tiempo completo

    The Project Manager will be part of our Process Excellence Program (PEP) and be responsible for leading end to end process improvement projects both for Finance and potentially across Moody's.The Process Excellence Program focuses on both enabling the business to execute on their own projects and provides support by leading end to end projects.The team...

  • Project Manager- Process Excellence

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    The Project Manager will be part of our Process Excellence Program (PEP) and be responsible for leading end to end process improvement projects both for Finance and potentially across Moody's.The Process Excellence Program focuses on both enabling the business to execute on their own projects and provides support by leading end to end projects.The team...

  • Service Excellence Manager

    hace 22 horas

    San José, San José, Costa Rica Emerson A tiempo completo

    Service Excellence ManagerThis is an exciting opportunity to join Emerson as a Service Excellence Manager. In this role, you will be responsible for leading the development and implementation of IT service delivery processes, driving process excellence, and promoting a culture of continuous improvement. Your expertise in process management, leadership, and...

  • Senior Business Process Associate

    hace 1 semana

    San José, San José, Costa Rica Wns Global Services A tiempo completo

    About UsWNS Global Services is a global business process management company that enables clients to outperform by combining operational excellence with deep domain expertise.Job TitleSenior Associate - Travel Industry SpecialistJob SummaryWe are seeking an experienced Senior Associate to join our team as a Travel Industry Specialist. In this role, you will...

  • Business Process Excellence Manager

    hace 2 semanas

    San José, San José, Costa Rica Wns Global Services A tiempo completo

    Company Overview">WNS (Holdings) Limited, a global Business Process Management leader, offers value to 400+ clients by combining operational excellence with domain expertise in key industry verticals. Our WNS Costa Rica delivery center is fully functional and scalable, serving industries like Retail, Consumer Packaged Goods, and Insurance, driven by...

  • Associate Manager Credit

    hace 4 semanas

    San Antonio, Costa Rica Atom Soluciones A tiempo completo

    The Associate Manager Credit & Collections will report directly to the Invoice to Cash Lead, and is responsible for monitoring and driving the collection team as well as handling collections issues, reviews, collector training, interviewing, hiring, staffing, monitoring of supervisors and implementing company policies and procedures. This person is...

  • Associate Manager Credit

    hace 1 día

    San Antonio, Costa Rica Atom Soluciones A tiempo completo

    The Associate Manager Credit & Collections will report directly to the Invoice to Cash Lead, and is responsible for monitoring and driving the collection team as well as handling collections issues, reviews, collector training, interviewing, hiring, staffing, monitoring of supervisors and implementing company policies and procedures. This person is...

  • Manager of Process Excellence and Improvement

    hace 2 días

    San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the Job: As an Operations Manager at Amzn Support Srvcs Costa Rica, you will be responsible for managing a team of business support staff, including Quality, Automation, Analytics, Content, Training, and Workforce. Your primary focus will be on ensuring operational excellence by streamlining processes, improving efficiency, and reducing costs.">Key...

  • Process Improvement Associate

    hace 1 semana

    San José, San José, Costa Rica Emerson A tiempo completo

    Position SummaryThe Process Improvement Associate will work closely with cross-functional teams to drive business excellence through process improvement initiatives, ensure efficient operations, and develop strategic plans to achieve business objectives.Key Responsibilities:Support the implementation of process improvements using lean six sigma and other...

  • Business Process Operations Associate

    hace 1 semana

    San José, San José, Costa Rica Wns Global Services A tiempo completo

    We are a global BPM leader that offers business value to over 400 clients worldwide. Our mission is to enable clients to outperform through our passion for service and innovation. We strive to understand each client's business and create impactful solutions that drive agility and excellence into their business processes. Our core values include Client First,...

  • Disputes, Associate Manager

    hace 1 semana

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Financial Process Improvement Associate

    hace 1 semana

    San José, San José, Costa Rica Pfizer A tiempo completo

    As a Financial Process Improvement Associate at Pfizer, you will contribute to the development and implementation of strategies that drive financial excellence and efficiency. Your expertise will enable us to streamline processes, reduce costs, and improve overall performance.Responsibilities:Identify areas for process improvement and develop recommendations...

  • Process Excellence Lead

    hace 5 días

    San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    Job DescriptionWe are seeking an experienced Process Excellence Lead to join our team. As a key member of our process excellence program, you will be responsible for supporting and coordinating end-to-end finance process improvement projects.Your primary focus will be on project identification, planning, execution, and overall delivery. You will advise and...