Senior Licensing Compliance Specialist

hace 2 días

San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo
Job Description

Sgf Global is seeking a highly skilled and experienced Senior Licensing Compliance Specialist to join our team.

About the Role

We are looking for an exceptional individual who can deliver high-quality reviews of ELA software deployment report analyses, ensuring customer compliance with ELA terms and conditions.

The successful candidate will provide data analytics, analysis, and measure the success of outputs and other strategic initiatives, track and report key performance indicators, and maintain expertise in understanding product licensing terms and conditions.

Responsibilities
  • Analyze ELA terms and conditions in conjunction with the review process to ensure customers are compliant.
  • Provide ELA Reporting data analytics, analysis, and measure the success of those outputs and other strategic initiatives.
  • Track and report key performance indicators, utilization, and other dashboard metrics to highlight successes as well as to target areas of improvement.
  • Maintain expertise in understanding product licensing terms and conditions and comprehensive knowledge of employer's products.
  • Work with internal teams to ensure appropriate updates to customer's records occur in internal systems.
  • Resolve queries with global customers, account managers, senior sales executives, and internal teams in an accurate and timely manner.
  • Identify gaps and initiate projects to improve quality and review processes.
  • Identify work streams that can be automated and standardized to maximize efficiency and quality.
  • Identify and transition other processes to the ELA team.
  • Other projects as necessary.
Qualifications
  • Bachelor's in Business Administration, Finance, Law, or Accounting preferred.
  • Other majors may be okay with requisite experience.
  • Experience working in License Compliance, Auditing, Accounting, or Financial Data Analysis or Sales Operations required.
  • Proven ability to review others' work, create detailed review comments, and deliver associated training to improve quality.
  • Experience performing basic commercial contract analysis preferred.
  • Strong auditing, analytical, and problem-solving skills required.
  • Experience working successfully within the software/technology sector and in a global matrix-managed environment.
  • Strong project management, planning, and organization skills, including ability to handle multiple priorities simultaneously in a fast-paced dynamic environment.
  • Continuous improvement attitude and proven competency, including a proactive approach to identifying problems and providing and implementing solutions.
  • Ability to clearly communicate complex licensing concepts and collaborate professionally with internal cross-functional teams, including Sales, Sales Operations, and Legal.
  • Confidence to interact with all levels; drive to results; team player, and professional personality.
  • Exceptional interpersonal, written English, and verbal communication skills.
  • Proficiency using MS Office, especially MS Excel, required.
  • Oracle skills considered a plus.

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