Senior License Compliance Specialist

hace 22 horas


San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

**Company Overview:**

Sgf Global is a leading provider of innovative solutions for global businesses.

**Job Summary:**

We are seeking a highly skilled Senior License Compliance Specialist to join our team. As a key member of our ELA software deployment team, you will be responsible for delivering high-quality reviews of deployment reports and ensuring customer compliance with ELA terms and conditions.

**Key Responsibilities:**

  • Analyze ELA terms and conditions in conjunction with the review process to ensure customer compliance.
  • Provide data analytics and insights on ELA Reporting outputs to measure success and identify areas for improvement.
  • Track and report key performance indicators, utilization metrics, and dashboard highlights to inform strategic initiatives.
  • Maintain expertise in product licensing terms and conditions and comprehensive knowledge of employer's products.
  • Make decisions on completing analysis based on specific customer contracts and reports submitted.
  • Work collaboratively with internal teams to ensure accurate updates to customer records in internal systems.
  • Resolve queries with customers, account managers, senior sales executives, and internal teams in a timely and accurate manner.
  • Identify gaps and initiate projects to improve quality and review processes.
  • Develop and implement automated and standardized workflows to maximize efficiency and quality.

**Requirements:**

  • Bachelor's degree in Business Administration, Finance, Law, or Accounting (or equivalent experience).
  • Minimum 3 years of experience in License Compliance, Auditing, Accounting, or Financial Data Analysis.
  • Proven ability to review others' work, create detailed review comments, and deliver associated training to improve quality.
  • Experience performing basic commercial contract analysis (desired).
  • Strong auditing, analytical, and problem-solving skills.
  • Experience working in a global matrix-managed environment and within the software/technology sector.
  • Excellent project management, planning, and organization skills, including handling multiple priorities simultaneously.
  • Continuous improvement attitude and proactive approach to identifying problems and implementing solutions.
  • Ability to clearly communicate complex licensing concepts and collaborate professionally with internal cross-functional teams.
  • Exceptional interpersonal, written English, and verbal communication skills.
  • Proficiency in MS Office, especially MS Excel (required). Oracle skills considered a plus.

**What We Offer:**

  • A dynamic and supportive work environment.
  • Ongoing professional development opportunities.
  • A competitive compensation package.


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