Senior Technical Support Specialist
hace 5 días
Job Summary
We are currently seeking a Sr. Product Support Engineer to join our growing Customer Care Organization. As a key member of our team, you will provide world-class post-sales technical support directly to customers and partners.
Key Responsibilities:
- Collaborate with customers to troubleshoot and resolve complex technical issues
- Design and implement solutions to meet customer needs
- Develop and maintain relationships with key customers
- Stay up-to-date with industry trends and technologies
Requirements:
- 5+ years of experience in technical support or related field
- Strong understanding of networking and security concepts
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
About Zscaler
Zscaler is a leading provider of cloud-based security solutions. Our mission is to protect our customers' networks and data from cyber threats.
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