Digital Operations Lead

hace 2 meses


Costa Rica Havas Group A tiempo completo

We are looking for a skilled Operations Leader to join our team at Havas Group and drive operational excellence. With a focus on process improvement, this role will oversee day-to-day activities, manage resources effectively, and optimize processes for efficiency.

Key Responsibilities:
  • Monitor activities, address issues, and implement process improvements to increase productivity and reduce costs
  • Triage and orchestrate resources to ensure effectiveness and efficiency in production workflows
  • Identify areas for improvement, develop strategies for optimization, and implement changes to enhance overall performance
  • Maintain high-quality operational standards and customer expectations through proactive issue resolution and continuous improvement initiatives
  • Develop and manage budgets, track key performance indicators (KPIs), and prepare reports for management review
  • Foster open communication channels, promote a culture of continuous improvement, and act as a primary point of contact for client communication

The ideal candidate will have:

  • A Bachelor's degree in a relevant field, such as Digital, Advertising, Operations, or Business Administration
  • Minimum of 4-5 years of experience in operations, with a focus on process improvement, KPI tracking, production workflow, and business improvement
  • Proven track record of leading cross-functional teams and delivering production projects on time and within budget
  • Strong understanding of production processes, tools, and technologies, as well as excellent communication, negotiation, and interpersonal skills
  • Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment and work effectively in an international and multicultural setting

We offer a competitive salary of $85,000 - $110,000 per year, depending on location and experience, along with opportunities for career growth and professional development in a dynamic and inclusive work environment.



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