Salesforce Platform Manager

hace 1 mes


Alajuela, Alajuela, Costa Rica Snap Finance A tiempo completo
About the Role

We are seeking a highly skilled Salesforce Administrator to join our team at Snap Finance. As a key member of our sales operations team, you will play a vital role in ensuring the smooth operation of our Salesforce platform.

Key Responsibilities
  • Manage all aspects of user and license management, including new user setup, roles, profiles, permissions, public groups, and sharing rules.
  • Configure and manage Salesforce settings, including flows, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
  • Develop and maintain a deep understanding of Salesforce configuration changes and their impact on the platform.
  • Collaborate with stakeholders to identify and prioritize platform enhancements and implement scalable, best-practice solutions.
  • Manage and maintain the platform roadmap, defining priorities and communicating changes to end-users and stakeholders.
  • Ensure data quality and implement rules and automation as needed to improve Salesforce data quality.
  • Perform proactive system maintenance, including security reviews, release updates, health checks, and optimizer.
  • Monitor and improve user adoption and provide ongoing training and support to end-users.
Requirements
  • Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration experience with Sales Cloud, Service Cloud, and Experience Cloud.
  • Certified Salesforce Administrator.
  • Additional Salesforce certifications, such as Advanced Administrator or Platform App Builder, are desirable.
What We Offer
  • Generous paid time off.
  • Competitive medical, dental, and vision coverage.
  • 401K with company match.
  • Company-paid life insurance and supplemental options.
  • Company-paid short-term disability.
  • Long-term disability and legal coverage.
  • Pet insurance, free snacks, and fun events.
  • A value-based culture where growth opportunities are endless.


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