Salesforce Platform Manager
hace 3 semanas
We are seeking a highly skilled Salesforce Administrator to join our team at Snap Finance. As a key member of our sales operations team, you will play a vital role in ensuring the smooth operation of our Salesforce platform.
Key Responsibilities- Manage all aspects of user and license management, including new user setup, roles, profiles, permissions, public groups, OWD, and sharing rules.
- Implement Salesforce configuration changes, including flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
- Develop and maintain a deep understanding of basic triggers and Apex code knowledge.
- Manage sandbox environments and implement DevOps/release management best practices.
- Identify and gather requirements, translating them into scalable solutions with a focus on exceptional user experience.
- Develop and maintain a platform roadmap, defining priorities and liaising with stakeholders.
- Communicate platform changes to end-users and stakeholders.
- Improve Salesforce data quality by implementing rules and automation as needed.
- Perform proactive system maintenance, including security reviews, release updates, health checks, and optimizer.
- Monitor and improve user adoption.
- Develop and deliver new user and ongoing user training.
- Manage integrated applications and third-party suppliers, including DocuSign, IronClad, Geopointe, Copado, Own Recover, and DemandTools.
- Implement Salesforce technology, including Sales/Service AI, data enrichment, sales engagement, and productivity.
- Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration experience with Sales Cloud, Service Cloud, and Experience Cloud.
- Certified Salesforce Administrator.
- Additional Salesforce certifications, such as Advanced Administrator and Platform App Builder.
- Bachelor's or Postgraduate degree, or professional qualification.
- Experience in change management and governance.
- Excellent relationship-building skills.
- Ability to liaise with stakeholders at all levels.
- Translating requirements into technical solutions.
Snap Finance is a leading provider of financial services. We offer a range of products and services designed to help individuals and businesses manage their finances effectively. Our team is passionate about delivering exceptional customer experiences and driving business growth.
We offer a competitive salary and benefits package, including generous paid time off, competitive medical, dental, and vision coverage, 401K with company match, company-paid life insurance, and more.
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Salesforce Platform Manager
hace 1 mes
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