Technical Service Analyst Opportunity
hace 7 días
**Unlock New Opportunities as a Technical Service Analyst**
We are seeking an experienced and motivated Technical Service Analyst to join our dedicated team at Ex Squared Outcoding.
In this exciting role, you will contribute to the smooth operation and availability of our IT services, driving business success and delivering high-quality software solutions.
Your key responsibilities will include:
- Maintaining and enhancing IT processes to optimize efficiency and quality
- Providing expert training and support to team members and stakeholders
- Collaborating with cross-functional teams to ensure effective communication and problem resolution
- Participating in an on-call rotation to guarantee 24/7 service availability
**Critical Skills and Qualifications:**
- Experience with AS400 operations jobs and JDE Robot Jobs
- Ability to work flexible hours, including nights, and participate in an on-call rotation
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Proficiency in IT operations tools and software
- Detail-oriented with strong organizational skills
- Ability to manage multiple tasks and priorities effectively
**Preferred Qualifications:**
- Prior experience in IT operations or a related field
**About Us**: Ex Squared Outcoding is a trusted partner for businesses seeking high-quality software development solutions. We combine technical expertise with project management capabilities to deliver innovative solutions that meet customer needs.
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