Patient Scheduling Specialist
hace 4 días
Overview
At Wns Global Services, we are committed to delivering exceptional patient care through our Centralized Scheduling unit. We are seeking a highly skilled and organized Patient Scheduling Specialist to join our team.
Responsibilities:
Pre-register patients for assigned services and schedule appointments with the correct providers and locations.
Route patient requests to relevant clinic resources using Dental Pro.
Transfer or redirect calls to ensure efficient communication.
Act as the initial point of contact, providing compassionate solutions and navigating complex systems.
Requirements and Qualifications:
High school degree or equivalent.
Prior experience in a call center or dental setting is beneficial but not essential.
Microsoft Office proficiency (Word, Excel).
Upper Intermediate English language skills (B2).
Strong communication, organizational, and interpersonal skills.
Ability to thrive in a dynamic environment and adapt to changes.
Benefits:
As a valued member of our team, you will enjoy opportunities for growth and professional development.
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