Customer Support Agent
hace 2 semanas
About the Role:
At Grupo Stt, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for managing large amounts of incoming calls and generating sales leads.
Key Responsibilities:
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Customer Service Agent
hace 2 días
San José, San José, Costa Rica Emerson A tiempo completoAbout the Job:The Customer Service Agent - Technical Support is responsible for providing technical support to our customers through various channels, including phone, email, and chat.This role requires a high level of technical expertise and excellent communication skills to troubleshoot and resolve technical issues efficiently and effectively.As a Customer...
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WFH Customer Support Agent
hace 6 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Job Description**: We are seeking an experienced customer support agent to join our team as a Teleperformance account specialist. In this role, you will be responsible for managing vendor relationships, responding to customer inquiries, and ensuring timely completion of tasks.**Responsibilities and Requirements:**- Respond to customer calls and resolve...
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Global Customer Support Agent
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completo**Job Overview:**We are seeking a talented and customer-focused Global Customer Support Agent to join our team. As a key member of our Application and Technical Support team, you will be responsible for providing exceptional customer service to our US customers.About the Role:**This is a great opportunity for someone who is passionate about delivering...
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Agent Support Specialist
hace 6 días
San José, San José, Costa Rica Western Union A tiempo completo**Agent Support Specialist - **Santa Ana/Costa Rica**Are you customer-centric, and want to be part of a team that delivers exceptional agent support?How about unleashing your skills in a global FinTech that is committed to moving money for better?Join Western Union as Agent Support Specialist.**Motivated by our values: purpose driven, globally minded, and...
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Customer Service Agent
hace 1 semana
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoAbout Our TeamWe are seeking a highly skilled Customer Service Agent to join our team at Teleperformance Costa Rica. As an agent, you will be the first point of contact for our clients, providing them with exceptional customer service and support.Your Key ResponsibilitiesHandle incoming calls from customers in a professional and courteous mannerResolve...
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Customer Service Agent
hace 6 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoCompany Overview:Teleperformance Costa Rica is a leading customer experience company that helps businesses build strong relationships with their customers. As an agent, you will be part of a dynamic team that provides exceptional service to clients from around the world.Job Description:We are seeking a skilled Customer Support Representative to join our...
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Bilingual Tech Support Agent
hace 2 semanas
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoThe agent must provide excellent support service on every single contact following client processes and policies most politely and professionally accomplishing the LOB metrics.Also, the agent must be able to provide prompt answers, solve problems and have communication etiquette.**Responsibilities**:- Provide guidance and information for product inquiries.-...
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Customer Support Agent
hace 2 semanas
San José, San José, Costa Rica Cr Spark A tiempo completo**Customer Service Representative****Objectives of this Role**:- Identify and address customer needs with the goal of completing satisfaction (First Time Resolution).- Follow the company communications guidelines and procedures.- Proactively participate with improvements for the company's efficiency.- Ability to solve problems and alleviate conflicts or...
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Customer Service Agent
hace 12 horas
San José, San José, Costa Rica beBee Careers A tiempo completoRole Overview">This Customer Service Agent role is focused on delivering exceptional customer service and technical support to end-users. The ideal candidate will have strong communication skills, be able to learn fundamental operations of commonly-used software, hardware, and other equipment, and follow standard service desk operating procedures.Key...
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Customer Support Representative
hace 2 semanas
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...
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Customer Support Representative
hace 3 semanas
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...
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Customer Support Representative
hace 1 semana
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...
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Incoming Call Agent
hace 2 semanas
San José, San José, Costa Rica Igt A tiempo completo**Job Description:**We are seeking a highly motivated and organized Incoming Call Agent to join our team. As an Incoming Call Agent, you will be responsible for answering and responding to customer inquiries, resolving customer complaints, and providing product information and support.**Key Responsibilities:**- Answer and respond to customer inquiries via...
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Customer Support Representative
hace 1 semana
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...
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Global Customer Support Specialist
hace 2 días
San José, San José, Costa Rica Western Union A tiempo completoWe are seeking a highly skilled Global Customer Support Specialist to join our Agent Services team. As a Senior Specialist, Customer Care, you will be responsible for providing technical support to customers, agents, and services associates.The ideal candidate will have a strong attention to detail, excellent verbal and written communication skills, and the...
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Customer Support Specialist
hace 2 semanas
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**:As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support.**Competencies**:Identify and define problems, Active Listening, and Empathy**Responsibilities**- Provide accurate, valid, and complete information...
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International Financial Support Agent
hace 4 días
San José, San José, Costa Rica Tui Group A tiempo completoIn this exciting role as International Financial Support Agent, you will play a critical part in ensuring the smooth operation of TUI Musement's financial processes in San Jose, Costa Rica. As a skilled professional, you will be responsible for managing various financial tasks, analyzing sales data, and providing exceptional customer...
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Phone Support Agent
hace 2 semanas
San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completoJob Description: Transfer Agent (TA)Responsibilities:Respond to incoming consumer phone calls and/or perform outbound calling to establish consumer account ownership and transfer those consumers to an Account Manager.Route verified consumers to specific departments.Document interaction in CRM System.Required Skills and QualificationsMinimum Requirements:High...
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Customer Support Representative- Wfh
hace 2 semanas
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.**Competencies**:Active listening, empathy result-oriented**Responsibilities**:- Handle telephone calls from customers per the established criteria- Resolve...
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Guided Customer Support Representative
hace 2 semanas
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview**:As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support.**Competencies**:Identify and define problems, Active Listening, and Empathy**Responsibilities**- Provide accurate, valid, and complete information...