Business Risk Manager

hace 3 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

About Citi

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Citi is a leading global financial services company with a long history of innovation, progress and resilience.

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Job Summary

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We are seeking a Business Risk Manager to join our team in VP role. This is an exciting opportunity for a talented professional to lead global risk management efforts and drive strategic initiatives.

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About the Role

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The successful candidate will be responsible for managing multiple risk programs, defining strategies, approaches and processes that provide global risk management consistency and excellence.

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  • Establish quarterly audit processes to ensure proper calculation and control;">
  • Work closely with business partners on findings and make recommendations on improving practices;">
  • Develop procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist;">
  • Examine procedures for consistency and gaps relative to regulations in addition to impacts on customer experience;">
  • Conduct internal testing of dispute processes to ensure control;">
  • Monitor exceptions to dispute policy and identify drivers of exceptions;">
  • Leverage data to examine impacts to Customer Experience and Regulatory breaks;">
  • Exercise independence of judgement and autonomy;">
  • Act as SME to senior stakeholders and/or other team members;">
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Requirements

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To be successful in this role, you will need:

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  • 6-10 years relevant work experience in Business Risk & Controls;">
  • MS Excel, MS Access, SAS, SQL, Visual Basic skills a plus;">
  • 5+ years' experience in financial services;">
  • Consistently demonstrates clear and concise written and verbal communication skills;">
  • Effective organizational influencing skills required;">
  • Third party vendor management preferred;">
  • Demonstrated ability to lead global team efforts;">
  • Excellent problem solving skills Ability to see the big pictures with high attention to critical details;">
  • Demonstrated ability to develop and implement strategy and process improvement initiatives;">
  • Bachelor's/University degree or equivalent experience, potentially Masters degree;">
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What We Offer

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Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. At Citi, we value diversity, equity, and inclusion. We are committed to creating an inclusive environment where all employees can thrive and contribute to our success.



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