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Auditing Specialist

hace 1 semana

San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Overview:

Auxis is seeking a highly skilled Quality Assurance Analyst to join our team. In this role, you will be responsible for ensuring the accuracy of performed processes and identifying areas for improvement.

Responsibilities:

  • Perform quality control tasks on defined processes
  • Conduct QA disputes/rebuttals process
  • Lead QA calibration sessions
  • Conduct QA coaching sessions
  • Communicate findings from QA results
  • Monitor efforts to resolve issues
  • Identify areas for improvement
  • Analyze data to provide insights to the business
  • Implement corrective/preventive actions
  • Design and implement QA control processes

Requirements:

  • 2+ years of experience in QA analyst role
  • English-Spanish language proficiency
  • Intermediate knowledge of QA practices
  • Process mapping and analysis expertise
  • Excel skills
  • Stakeholder management skills
  • Attention to detail
  • Analytical and problem-solving skills
  • Communication skills
  • Innovative thinking
  • Time management skills
  • Self-driven/proactive
  • Teamwork and collaboration