Cybersecurity Solutions Specialist

hace 4 semanas


Alajuela, Alajuela, Costa Rica Sentinelone A tiempo completo
About SentinelOne

SentinelOne is a pioneering cybersecurity company that's revolutionizing the industry with its cutting-edge XDR platform. Our technology automatically prevents, detects, and responds to threats in real-time, providing unparalleled protection for our customers.

We're a values-driven team where collaboration, innovation, and customer success thrive. We're passionate about delivering exceptional experiences and empowering our customers to achieve their goals.

Job Description

We're seeking an experienced Professional Services Consultant to join our Customer Success team. As a key member of our team, you'll be responsible for deploying SentinelOne solutions in complex enterprise settings, meeting technical requirements and business objectives.

Your focus will be on implementing, advising, and enabling all SentinelOne products and technologies for our customers. You'll collaborate with customers to develop tailored architecture, define success criteria, and design project plans that align with their business goals.

Key Responsibilities
  • Implement and advise on SentinelOne products and technologies for customers
  • Collaborate with customers to develop tailored architecture and project plans
  • Act as a trusted advisor, guiding customers on security best practices and platform management
  • Represent and advocate for customer needs/issues across departments
Requirements

To succeed in this role, you'll need:

  • A customer-first mindset and passion for building strong relationships
  • 3-5 years of experience in field services roles such as professional services, pre-sales, or technical account management
  • Comprehensive understanding of security technologies, architectures, and operations
  • Familiarity with threat management, incident response, and SOC operations
  • Proficiency in Windows, MacOS, and Linux operating systems
  • Solid knowledge of network principles (TCP/IP, LAN/WAN, firewalls, proxy servers, etc.)
  • Experience with SQL databases (including queries and basic programming)
Benefits

We offer a competitive salary of $120,000 per year, plus benefits and opportunities for growth and development.

About Us

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, or other applicable legally protected characteristics.



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