Cybersecurity Expert

hace 2 meses

Alajuela, Alajuela, Costa Rica Sentinelone A tiempo completo
About Us

SentinelOne is a leading provider of next-generation cybersecurity solutions. Our XDR platform offers real-time threat prevention, detection, and response capabilities. We empower organizations to stay ahead of emerging threats and protect their digital assets.

Our team values collaboration, innovation, and customer success. We're seeking a skilled Cybersecurity Expert to join our Customer Success team. The ideal candidate will have a strong background in security technologies, architectures, and operations.

Key Responsibilities

  • Implement and advise SentinelOne products and technologies for customers.
  • Collaborate with customers to develop tailored architecture and project plans that align with their business goals.
  • Act as a trusted advisor, guiding customers on security best practices and platform management.
  • Represent and advocate for customer needs/issues across departments.

Requirements

  • A customer-first mindset, passion for building strong relationships, and managing expectations.
  • 3-5 years of experience in field services roles such as professional services, pre-sales, or technical account management.
  • Comprehensive understanding of security technologies, architectures, and operations.
  • Proficiency in Windows, MacOS, and Linux operating systems.
  • Experience with SQL databases and network principles.

Preferred Skills

  • Prior experience with host-based endpoint agent or SIEM security solutions.
  • Experience in training and enablement service delivery.
  • Proficiency in REST API scripting and scripting languages such as Powershell, Python, or BASH.
  • Familiarity with Mobile Device Management (MDM) and Cloud Computing (AWS, Google Cloud, etc.).

At SentinelOne

We prioritize customer success and value diversity, equity, and inclusion. As an Equal Employment Opportunity and Affirmative Action employer, we do not discriminate based on protected characteristics. We participate in the E-Verify Program for all U.S. based roles.

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