Digital Solutions Specialist

hace 2 días


Alajuela, Alajuela, Costa Rica Splunk A tiempo completo

Splunk aims to revolutionize the way organizations make informed decisions by harnessing the power of their data. As a leading provider of unified security and observability solutions, we empower businesses to navigate the complexities of the digital world with confidence.

At Splunk, we believe in fostering an environment where our employees can bring their whole selves to work, embracing their unique strengths and passions. Our commitment to diversity, equity, inclusion, and belonging is rooted in the understanding that creating a culture of belonging isn't just the right thing to do; it's also essential for driving innovation and success.

What We Offer:

We are seeking a highly motivated and results-driven Digital Solutions Specialist to join our dynamic Solution Engineering team. In this role, you will serve as the primary technical advisor for your customers, providing expert guidance on how to unlock the full potential of our products and solutions.

Your Key Responsibilities:

  • Partner with Account Managers and Solution Engineers to deliver key activities that support customer evaluations of our products and solutions.
  • Research and respond to functional and technical elements of RFIs/RFPs, ensuring timely and accurate responses that meet customer needs.
  • Develop and lead customer-facing workshops to enable our clients to learn about Splunk technology and its applications.
  • Lead discovery calls to identify customer requirements and develop tailored solutions that address their unique needs.
  • Work closely with internal teams to assist customers in adopting our products and solutions, providing ongoing support and training as needed.
  • Leverage our business value platform to correctly size licenses and establish the value of our solution, enabling customers to make informed purchasing decisions.

Requirements:

  • A strong background in selling and supporting software products to IT organizations or experience using or supporting technology in a business setting.
  • Excellent interpersonal skills, with the ability to communicate complex ideas to all levels of the business.
  • A confident presenter interested in developing their skills further, with a strong ability to articulate the value proposition of our products and solutions.
  • Organizational and analytical skills, with the ability to eliminate sales obstacles using creative and adaptive approaches.
  • Comfortable working in a dynamic technical organization with a fast-growing customer base.
  • Familiarity with programming or scripting is a plus.
  • A desire to learn, grow, and be part of our expanding and dynamic team.
  • Spanish or Portuguese speaker (professional level).

Benefits:

We offer a competitive salary range of $60,000 - $85,000 per year, based on location and experience. Additionally, you'll have access to comprehensive benefits, including medical, dental, and vision coverage, 401(k) matching, and a generous paid time off policy.



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