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hace 2 semanas
Hewlett Packard Enterprise is redefining the IT EDGE, creating new customer experiences by building intelligent spaces and digital workspaces. As an HPE Networking Solutions Expert, you will be a key contributor to this vision.
The role has been designated as 'Edge', which means you will primarily work outside of an HPE office. In a typical day, you would:
- Resolve technical issues from incoming internal or external contacts and proactive notification systems.
- Respond to service, product, technical, and customer inquiries.
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
You will evaluate unique or complex installations or configurations and make recommendations for resolution. You will also engage team members for support as required to ensure internal or external business and end user SLA demands are met.
The ideal candidate will have:
- Vocational experience: apprenticeship/certification completion.
- 1-3 years' experience in relevant Networking technologies and customer environments.
- Relevant industry qualification like Aruba ACSA or former HP/HPE certifications ATP, CCNA, or any basic neutral Networking certifications if applicable.
- Excellent verbal and written communication skills in English.
We offer a competitive salary, diverse and dynamic work environment, work-life balance, and support for career development.
