Aruba Networking Technical Solutions Expert
hace 1 semana
Hewlett Packard Enterprise (HPE) is a leading provider of IT solutions, and as an Aruba Networking Technical Solutions Expert, you will play a crucial role in designing and implementing cutting-edge network solutions.
This role has been designated as 'Edge', which means you will primarily work outside of an HPE office. As an expert in edge networking, you will be responsible for resolving technical issues related to hardware and software from incoming internal or external business contacts and proactive notification systems.
Key responsibilities include:
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer inquiries in a timely and professional manner.
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
The ideal candidate will have:
- Vocational: apprenticeship/certification completion.
- 1-3 years' experience in relevant Networking technologies and customer environments.
- Relevant industry qualification like Aruba ACSA or former HP/HPE certifications ATP, CCNA, or any basic neutral Networking certifications if applicable.
- Excellent verbal and written communication skills in English.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem-solving skills.
We offer:
- A competitive salary and extensive social benefits.
- A diverse and dynamic work environment.
- Work-life balance and support for career development.
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