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Customer Success Business Partner
hace 1 semana
Job Overview:
The Customer Success Business Partner is a critical role that requires building and maintaining strong relationships with customers and internal stakeholders. This role involves developing and executing customer success plans to drive adoption, retention, and growth.
Key Responsibilities:
- Develop and execute customer success plans to drive adoption and retention
- Build and maintain strong relationships with customers and internal stakeholders
- Identify and pursue growth opportunities through upselling and cross-selling
- Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience
Requirements:
- 5+ years of experience in customer success or a related field
- Proven track record of driving customer adoption and retention
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
