Production Control Specialist II

hace 3 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Experian empowers consumers and clients to manage data with confidence. We help individuals take financial control, businesses make informed decisions, and organizations prevent identity fraud.

As a Production Control Specialist II at Experian, you will work closely with DevOps, SysOps, software development, customer support, and business analysts to maintain 24x7 production systems and processes.

You will be responsible for:

  • Troubleshooting and resolving server issues
  • Performing daily and routine checklists, including file transmission, report generation, connectivity checks, file manipulation, and job validation
  • Diagnosing and resolving data provider issues as needed
  • Tracking open issues and reporting to customer support, development, and/or clients until resolution is obtained

The ideal candidate will have at least 3 years' experience in computer operations or a related field, with general knowledge of TCP/IP networks and experience troubleshooting connectivity issues.

A strong attention to detail is essential, along with excellent verbal and written communication skills. Experience with Windows Server operating systems, Linux administration, and various tools such as Dynatrace, SolarWind, ServiceNow, Jira, SysDIG, VSphere, and MSMQ is desired.

We offer a competitive benefits package, including medical, life, and dental insurance, flexible work arrangements, paid time off, and an annual performance bonus. Experian is proud to be an Equal Opportunity and Affirmative Action employer.



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