Soft Services Support Specialist

hace 2 semanas


Alajuela, Alajuela, Costa Rica Amentum A tiempo completo

Job Summary

Amentum seeks a highly skilled Operations Coordinator to join our team. The ideal candidate will possess excellent communication and organizational skills, with the ability to work under pressure and provide solutions to complex problems.

Key Responsibilities

  • Support soft services processes, reports, walkthroughs, audits, and administrative tasks
  • Collaborate with suppliers to ensure seamless delivery of services
  • Manage work orders, quotations requests, and PO coordination
  • Develop and maintain relationships with suppliers and stakeholders
  • Provide exceptional customer service and communication to internal and external clients

Requirements

  • High School Diploma or equivalent with related experience in customer service and facilities management
  • Business Administration technician diploma or degree, or Maintenance, Civil, Industrial engineer student
  • CCMS Software knowledge and experience
  • Power BI and Excel Software knowledge or similar database application
  • At least 1 year of experience in facilities field
  • B1/B2+ English level or demonstrated experience
  • Microsoft Office Package knowledge and experience
  • Soft skills such as competitive, results-oriented, organized, problem-solving, customer service-oriented, and great communication skills

Working Conditions

  • Ability to work under pressure and meet deadlines
  • Will to adapt to changing priorities and environments
  • Willingness to learn and develop new skills


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