Global Risk Researcher

hace 6 días


San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

Role Overview

We are seeking a highly skilled Global Risk Researcher to join our team at Teleperformance Costa Rica. The successful candidate will have a strong background in risk analysis and interpretation, with excellent communication and presentation skills.

About the Job

The Global Risk Researcher will be responsible for evaluating, analyzing, and conceptualizing strategic risks and threats to trust in, identifying emerging trends and forecast new forms of abuse, and translating how global developments could cause potential adverse impact on Client´s users.

Key Responsibilities

  1. Synthesize multidimensional information and data sources clearly and concisely for different audiences
  2. Investigate, analyze and report on identified trends
  3. Document all data and research procedures
  4. Work with management to prioritize business and information needs
  5. Identify emerging trends and forecast new forms of abuse

Requirements

  • C1 level of English
  • 2-3 years customer service/client experience
  • BA/BS Degree (Political Science, Journalism, Digital Media, or related field)


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