Client Service Representative

hace 7 días


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

Company Overview: Moody's is a global leader in integrated risk assessment, empowering organizations to make informed decisions.

Job Description:

We are seeking a highly skilled Client Service Specialist to provide exceptional customer relations and support. As the initial point of contact, you will resolve client issues, complete specific requests, and identify new products and sales leads through proactive interaction.

Responsibilities:

  • Acquire in-depth knowledge of Moody's Analytics products
  • Resolve client issues and complete specific client requests
  • Collaborate effectively with Sales and clients as a liaison
  • Adept at problem-solving and developing effective work plans

Required Skills and Qualifications:

To succeed in this role, you must possess:

  • Strong customer orientation and a desire to excel
  • Demonstrated experience in a customer service role (preferred)
  • Proficiency in using computer systems and software such as Microsoft Office (Word, Excel, PowerPoint)
  • Excellent written and verbal communication skills

Benefits:

Moodys offers a dynamic and fast-growing environment with opportunities for professional growth and development.



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